BFC Service Technician

Culligan International; Ashford; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a BFC Technician to enhance their water filtration services. In this role, you will conduct site surveys, install systems, and ensure customer satisfaction through effective repairs and maintenance. With a commitment to innovation and customer service, this company offers a supportive environment for growth and career progression. Enjoy a Monday to Friday schedule, comprehensive benefits including a company van, and opportunities for personal development. If you have a passion for technical work and customer engagement, this position is a perfect fit for you.

Benefits

Uniform provided

Company van

23 days' holiday + Bank Holidays

Company Pension scheme

Company Sick Pay

Shopping discounts

Employee Assistance Programme

Volunteering Day

Mental health assistance

Career progression opportunities

Qualifications

• Experience in plumbing or electrical fields preferred.
• Strong DIY skills and effective problem-solving abilities.

Responsibilities

• Conduct site surveys and install water filtration systems.
• Execute repairs and maintain stock for service tasks.

Skills

Plumbing

Electrical skills

DIY skills

Communication skills

Problem-solving

Tools

Power tools

Tablet

Job description

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

Position Overview

We are seeking a BFC Technician to join our dynamic team at Culligan UK Limited. As a BFC Technician, you will play a crucial role in maintaining and servicing our water filtration systems. This position provides a fantastic opportunity for growth within an established company that values innovation and customer satisfaction.

Key Responsibilities:

1. Conduct site surveys and perform installations of water filtration systems.
2. Execute repairs, services, exchanges, and collections on-site to ensure customer satisfaction.
3. Maintain accurate and timely management of stock and inventory, ensuring all necessary parts are available for service tasks.
4. Work within tight daily schedules while managing tasks efficiently.
5. Attend our Service Centre as required to replenish supplies and equipment.

Minimum Requirements:

1. Proven experience in plumbing or electrical fields preferred, but full training will be provided.
2. A full and valid driving license with a maximum of 6 points.
3. Ability to diagnose and resolve technical issues effectively.
4. Strong DIY skills and experience using power tools.
5. Excellent communication skills and the ability to build rapport with customers.

Working Conditions and Benefits:

1. Monday - Friday Days working pattern.
2. Uniform & Tablet provided.
3. Company van – optional to use in own time.
4. 23 days' holiday + Bank Holidays - increasing with long service.
5. Company Pension scheme.
6. Company Sick Pay (after qualifying period).
7. Shopping discounts with Perks at Work.
8. 24 hours access to Employee Assistance Programme.
9. Volunteering Day.
10. Employee support network and mental health assistance.
11. Opportunity for career progression.