Best Start Outreach Coordinator

Hampshire County Council; Winchester; On-site; GBP 25,000 - 32,000; Full time

Job summary

Hampshire County Council is seeking a Best Start Outreach Coordinator to help children and families access the support they need to thrive. You will work across Best Start Family Hubs and local communities, building trusted relationships with families, communities and partner organisations to ensure timely access to services.

In this role you will deliver outreach activities, engage underrepresented families, support navigation to services, collaborate with multi-agency partners, and maintain

Qualifications

• Level 3 qualification (or above) in Early Years, Education, Health, or related field.
• Experience of working with children and families to improve outcomes.
• Knowledge of child development, early help and safeguarding responsibilities.
• Strong communication and relationship-building skills.
• Proactive, compassionate and inclusive approach with early intervention focus.

Responsibilities

• Deliver outreach and engagement activities that raise awareness of Best Start Family Hubs and encourage families to access support, services and activities.
• Build positive relationships with families, community groups and partner agencies, with a focus on engaging underrepresented and harder-to-reach families.
• Support children and families to navigate services, access appropriate support and participate in Best Start activities.
• Work collaboratively with colleagues and multi-agency partners to coordinate support and improve outcomes for families.
• Maintain accurate records, contribute to service monitoring and ensure safeguarding and information governance requirements are met.

Skills

Communication

Engagement

Relationship-building

Education

Level 3 qualification in Early Years or related field

Job description

As a Best Start Outreach Coordinator, you will play a key role in helping children and families access the support they need to thrive and achieve positive outcomes. Working across our network of Best Start Family Hubs and within local communities, you'll build trusted relationships with families, communities and partner organisations, helping to ensure families can access the right support at the right time.

You’ll be at the heart of our early help and prevention approach, working proactively to engage families, reduce barriers to accessing services and improve outcomes for children, particularly in their earliest years. Through outreach, partnership working and community engagement, you’ll help make our Family Hubs visible, welcoming and accessible to all.

What you’ll do

• Deliver outreach and engagement activities that raise awareness of Best Start Family Hubs and encourage families to access support, services and activities.
• Build positive relationships with families, community groups and partner agencies, with a focus on engaging underrepresented and harder-to-reach families.
• Support children and families to navigate services, access appropriate support and participate in Best Start activities.
• Work collaboratively with colleagues and multi-agency partners to coordinate support and improve outcomes for families.
• Maintain accurate records, contribute to service monitoring and ensure safeguarding and information governance requirements are met.

What we’re looking for

• Level 3 qualification (or above) in Early Years, Education, Health, Child Development or a related field.
• Experience of working with children and families to improve outcomes, particularly families with children aged 0-5.
• Knowledge of child development, early help and prevention services and safeguarding responsibilities.
• Strong communication and relationship-building skills, with the ability to engage confidently with families, colleagues and partner agencies.
• A proactive, compassionate and inclusive approach, with a commitment to early intervention, prevention and strengths-based practice.

Why join us?

• Help give children the best possible start in life by supporting families to access the services and opportunities they need.
• Join a collaborative and supportive team committed to making a real difference in local communities.
• Access to Health Assured’s comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

We have two roles available: one currently based at Totton Hub, covering the South West area (New Forest, Eastleigh and Winchester), and one based at Havant Best Start Hub, covering the South East area (Havant, Fareham and Gosport). Please indicate in your application which role(s) you would like to be considered for.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.

Other job titles you may be searching for include: Family Hub Outreach Coordinator, Family Support Outreach Coordinator, Early Help Outreach Coordinator, Family Engagement Coordinator, Children and Families Outreach Coordinator, Community Outreach Coordinator, Early Years Outreach Coordinator.