Best Start Outreach Coordinator

Shared Services Partnership; Eling, Havant; Hybrid; GBP 34,000 - 38,000; Full time

Job summary

Hampshire County Council is seeking an Outreach Coordinator to support Best Start Family Hubs, engaging families and communities to access coordinated services.

You will work across multiple hubs in Hampshire with a hybrid model, traveling to locations as needed and building trusted partnerships to improve outcomes for children aged 0-5.

Qualifications

• Level 3 qualification in Early Years, Education, Health, Child Development or a related field.
• Experience of working with children and families to improve outcomes, particularly ages 0-5.
• Knowledge of child development, early help and safeguarding responsibilities.
• Strong communication and relationship-building skills, with the ability to engage confidently with families, colleagues and partner agencies.
• Proactive, compassionate and inclusive approach, with a commitment to early intervention and prevention.

Responsibilities

• Deliver outreach and engagement activities to raise awareness of Best Start Family Hubs and encourage families to access support.
• Build positive relationships with families, community groups and partner agencies, including underrepresented and harder-to-reach families.
• Support children and families to navigate services and participate in Best Start activities.
• Work with colleagues and multi‑agency partners to coordinate support and improve outcomes for families.
• Maintain accurate records, contribute to service monitoring and ensure safeguarding and information governance requirements are met.

Skills

Communication skills

Relationship building

Proactive approach

Education

Level 3 qualification

Job description

Select how often (in days) to receive an alert:

Best Start Outreach Coordinator

Job Reference:HCC625171
Salary Range: £34,273 - £37,570 per annum
Work Location: Totton Hub, Totton or Havant Best Start Hub, Leigh Park (Hybrid Working)
Hours per week: 37 (part-time hours will be considered at 18.5 hours per week)
Contract Type: Permanent
Closing Date: 13 October 2026

The Role:

As a Best Start Outreach Coordinator, you will play a key role in helping children and families access the support they need to thrive and achieve positive outcomes. Working across our network of Best Start Family Hubs and within local communities, you'll build trusted relationships with families, communities and partner organisations, helping to ensure families can access the right support at the right time.

You’ll be at the heart of our early help and prevention approach, working proactively to engage families, reduce barriers to accessing services and improve outcomes for children, particularly in their earliest years. Through outreach, partnership working and community engagement, you’ll help make our Family Hubs visible, welcoming and accessible to all.

What you’ll do:

• Deliver outreach and engagement activities that raise awareness of Best Start Family Hubs and encourage families to access support, services and activities.
• Build positive relationships with families, community groups and partner agencies, with a focus on engaging underrepresented and harder-to-reach families.
• Support children and families to navigate services, access appropriate support and participate in Best Start activities.
• Work collaboratively with colleagues and multi‑agency partners to coordinate support and improve outcomes for families.
• Maintain accurate records, contribute to service monitoring and ensure safeguarding and information governance requirements are met.

What we’re looking for:

• Level 3 qualification (or above) in Early Years, Education, Health, Child Development or a related field.
• Experience of working with children and families to improve outcomes, particularly families with children aged 0-5.
• Knowledge of child development, early help and prevention services and safeguarding responsibilities.
• Strong communication and relationship-building skills, with the ability to engage confidently with families, colleagues and partner agencies.
• A proactive, compassionate and inclusive approach, with a commitment to early intervention, prevention and strengths-based practice.

• Help give children the best possible start in life by supporting families to access the services and opportunities they need.
• Join a collaborative and supportive team committed to making a real difference in local communities.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here .

We have two roles available: one currently based at Totton Hub, covering the South West area (New Forest, Eastleigh and Winchester), and one based at Havant Best Start Hub, covering the South East area (Havant, Fareham and Gosport). Please indicate in your application which role(s) you would like to be considered for.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.

Other job titles you may be searching for include: Family Hub Outreach Coordinator, Family Support Outreach Coordinator, Early Help Outreach Coordinator, Family Engagement Coordinator, Children and Families Outreach Coordinator, Community Outreach Coordinator, Early Years Outreach Coordinator.

Travel Requirements:

You will be required to travel to various locations within Hampshire, and it is essential that you have a current drivers’ licence and access to a reliable vehicle on a regular basis.

The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

For an informal chat about the role, please contact Rebecca Reeve, County Early Help & Prevention Lead, on [e-mail]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.