Best Start Hub Connector HCC625356

Hampshire County Council; England; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Health Assured EAP

LGPS pension

Generous annual leave

Job summary

Hampshire County Council is seeking a Best Start Hub Connector in Hampshire to help families access the right support at the right time. You will work across Best Start Family Hubs and community settings, building trusted relationships and identifying needs to connect families with the right services that support wellbeing and positive outcomes for children.

You will be an approachable presence in Family Hubs, guiding families to early help, health, early years and community services with a

Qualifications

• Level 2 qualification (or above) in Early Years, Education, Health, Child Development or a related field.
• Experience working with children and young people aged 0–19, particularly those aged 0–5, and collaborating with professionals across services.
• Good knowledge of child development, early intervention, safeguarding and local support services.
• Strong communication and relationship-building skills, with the ability to confidently engage a wide range of families and stakeholders.
• Good organisational and digital skills, with the ability to manage competing priorities and maintain accurate records.
• Make a meaningful difference to children and families by helping them access support as early as possible.
• Be part of a collaborative, community-focused service that values early intervention, partnership working and achieving positive outcomes for families.

Responsibilities

• Support the delivery of the Best Start Family Hub offer, including activities, programmes and community-based support.
• Help families engage with services and access support that meets their needs.
• Work collaboratively with families, colleagues and partner organisations to coordinate effective joined-up support.
• Apply reflective, trauma-informed and strengths-based approaches in all aspects of your work.
• Maintain accurate records, upholding safeguarding, confidentiality and data protection requirements.

Skills

Communication skills

Relationship-building

Organisational skills

Digital skills

Education

Level 2 qualification in Early Years / Education / Health / Child Development

Job description

Best Start Hub Connector

Company: Hampshire County Council Salary: £28,697 to £31,573 a year, pro rata Hours: Full-time Location: Hampshire Working pattern: On-site Job type: Permanent Posting date: 5 Nov 2026 Closing date: 29 Nov 2026

As a Best Start Hub Connector, you will play a key role in helping children and families access the right support at the right time. Working across Best Start Family Hubs and community settings, you will build trusted relationships, identify needs and connect families with services that improve wellbeing, strengthen resilience and support positive outcomes for children.

You will be a friendly and welcoming presence within our Family Hubs, helping families navigate support and access early help, health, early years and community services. Through strong partnership working and a commitment to early intervention, you will help deliver Hampshire County Council's vision of giving every child the best start in life.

What you'll do

• Support the delivery of the Best Start Family Hub offer, including activities, programmes and community-based support.
• Help families engage with services and access support that meets their needs.
• Work collaboratively with families, colleagues and partner organisations to coordinate effective joined-up support.
• Apply reflective, trauma-informed and strengths-based approaches in all aspects of your work.
• Maintain accurate records, upholding safeguarding, confidentiality and data protection requirements.

What we're looking for

• Level 2 qualification (or above) in Early Years, Education, Health, Child Development or a related field.
• Experience working with children and young people aged 0-19, particularly those aged 0-5, and collaborating with professionals across services.
• Good knowledge of child development, early intervention, safeguarding and local support services.
• Strong communication and relationship-building skills, with the ability to confidently engage a wide range of families and stakeholders.
• Good organisational and digital skills, with the ability to manage competing priorities and maintain accurate records.
• Make a meaningful difference to children and families by helping them access support as early as possible.
• Be part of a collaborative, community-focused service that values early intervention, partnership working and achieving positive outcomes for families.

Benefits

• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

We currently have opportunities available at our Best Start Family Hubs in East Hants, Aldershot, Basingstoke and Eastleigh. When completing your application, please tell us which location(s) you are interested in.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.

Other job titles you may be searching for include: Family Hub Connector, Family Hub Support Worker, Early Help Family Support Worker, Family Support Practitioner, Children and Family Support Worker, Family Engagement Worker, Family Hub Practitioner, Early Help Worker, Family Support Worker.

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