Best Start Hub Connector

Castle Primary School; England; Remote; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Health Assured EAP

Local Government Pension Scheme

Generous annual leave entitlement

Occupational sick pay

Job summary

Hampshire County Council is seeking a proactive Best Start Hub Connector to help children and families access the right support at the right time, across Best Start Family Hubs and community settings.

You will build trusted relationships, identify needs and connect families with services improving wellbeing, resilience and outcomes for children in Hampshire. This role emphasizes safeguarding, confidentiality and trauma-informed practice.

Qualifications

• Level 2 qualification in Early Years, Education, Health, Child Development or a related field.
• Experience working with children and young people aged 0-19, particularly those aged 0-5, and collaborating with professionals across services.
• Good knowledge of child development, early intervention, safeguarding and local support services.
• Strong communication and relationship-building skills, with the ability to confidently engage a wide range of families and stakeholders.
• Good organisational and digital skills, with the ability to manage competing priorities and maintain accurate records.

Responsibilities

• Support the delivery of the Best Start Family Hub offer, including activities, programmes and community-based support.
• Help families engage with services and access support that meets their needs.
• Work collaboratively with families, colleagues and partner organisations to coordinate effective joined-up support.
• Apply reflective, trauma-informed and strengths-based approaches in all aspects of your work.
• Maintain accurate records, upholding safeguarding, confidentiality and data protection requirements.

Skills

Communication skills

Relationship building

Organisational skills

Digital skills

Education

Level 2 qualification in Early Years/Education/Health/Child Development

Job description

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Job Reference: HCC625356

Salary Range: £28,697 - £31,573 pro-rata, per annum (Actual salary for part-time role £14,348 - £15,786 per annum)

Work Location: Countywide, Hampshire

Hours per week: 37 (Aldershot, Basingtoke and Eastleigh) or 18.5 (East Hants)

Contract Type: Permanent

Closing Date: 29 November 2026
Interview Date: w/c 7 and 14 December 2026

The Role:

As a Best Start Hub Connector, you will play a key role in helping children and families access the right support at the right time. Working across Best Start Family Hubs and community settings, you will build trusted relationships, identify needs and connect families with services that improve wellbeing, strengthen resilience and support positive outcomes for children.

You will be a friendly and welcoming presence within our Family Hubs, helping families navigate support and access early help, health, early years and community services. Through strong partnership working and a commitment to early intervention, you will help deliver Hampshire County Council's vision of giving every child the best start in life.

What you’ll do:

• Support the delivery of the Best Start Family Hub offer, including activities, programmes and community-based support.


• Help families engage with services and access support that meets their needs.


• Work collaboratively with families, colleagues and partner organisations to coordinate effective joined-up support.


• Apply reflective, trauma-informed and strengths-based approaches in all aspects of your work.


• Maintain accurate records, upholding safeguarding, confidentiality and data protection requirements.

What we’re looking for:

• Level 2 qualification (or above) in Early Years, Education, Health, Child Development or a related field.


• Experience working with children and young people aged 0-19, particularly those aged 0-5, and collaborating with professionals across services.


• Good knowledge of child development, early intervention, safeguarding and local support services.


• Strong communication and relationship-building skills, with the ability to confidently engage a wide range of families and stakeholders.


• Good organisational and digital skills, with the ability to manage competing priorities and maintain accurate records.

• Make a meaningful difference to children and families by helping them access support as early as possible.


• Be part of a collaborative, community-focused service that values early intervention, partnership working and achieving positive outcomes for families.


• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.


• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here .

Other job titles you may be searching for include: Family Hub Connector, Family Hub Support Worker, Early Help Family Support Worker, Family Support Practitioner, Children and Family Support Worker, Family Engagement Worker, Family Hub Practitioner, Early Help Worker, Family Support Worker

Travel Requirements:

You will be required to travel to various locations within Hampshire, and it is essential that you have a current drivers’ licence and access to a reliable vehicle on a regular basis.

The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.