Berry Quality Tech Account Manager – UK Retail

Driscoll Strawberry Associates, Inc; Maidstone; Hybride; GBP 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Hybrid working environment

Résumé du poste

Driscoll’s seeks a Technical Account Manager to manage technical and quality relationships with UK retail customers. You will ensure berries meet retailer specifications, legal requirements and high quality standards, acting as the technical link between retailers, growers, packhouses and internal teams.

You will lead audits, reviews and visits, interpret customer policies, monitor quality data and coordinate corrective actions, while supporting product development and sustainability initiatives.

Qualifications

• Degree in food science, agriculture or horticulture, or equivalent industry experience.
• Experience in technical/quality roles within fresh produce (2–5 years).
• Experience with soft fruit/berries is a strong advantage.
• Knowledge of HACCP, BRCGS and GLOBALG.A.P standards.

Responsabilités

• Serve as main technical contact for UK retail customers.
• Align quality, compliance and innovation with retailer technical teams.
• Lead audits, visits and seasonal reviews with retailers.
• Interpret policies and implement across the supply chain.
• Monitor quality data, identify trends and drive CAPAs.
• Manage complaints, rejections and non-conformances with investigations.
• Ensure compliance with legal, retailer, and certification requirements.
• Support new product and varietal development per customer needs.

Connaissances

Stakeholder management

Technical liaison

Quality assurance

Auditing support

Formation

Food Science / Agriculture / Horticulture degree

Outils

Excel

PowerPoint

Retailer portals

Technical specification systems

Description du poste

Driscoll’s seeks a Technical Account Manager to manage technical and quality relationships with UK retail customers. You will ensure berries meet retailer specifications, legal requirements and high quality standards, acting as the technical link between retailers, growers, packhouses and internal teams.

You will lead audits, reviews and visits, interpret customer policies, monitor quality data and coordinate corrective actions, while supporting product development and sustainability initiatives.