Bereavement Services Lead & Volunteer Manager

St Margaret's Hospice Care; Taunton; On-site; GBP 19,000 - 23,000; Part time

Benefits offered by this job

33 days leave incl. bank holidays (pro

Volunteer supervision opportunities

Job summary

St Margaret’s Hospice Care seeks an experienced counsellor or psychotherapist to provide specialist bereavement assessment and support, including for complex needs. The role will manage referrals, caseloads and supervise a team of volunteers and counselling students across Taunton and Yeovil, with travel across Somerset.

We value compassionate, evidence-based practice and a commitment to safeguarding, equality and improving outcomes in bereavement care.

Qualifications

• Experience of providing therapeutic, counselling or specialist bereavement support.
• Ability to assess complex needs and manage risk appropriately.
• Strong understanding of safeguarding and confidentiality.
• Experience supervising volunteers or students.

Responsibilities

• Assess complex bereavement needs and develop person-centred support plans.
• Manage and prioritise referrals and caseloads.
• Support people experiencing grief with compassion and professional boundaries.
• Lead and supervise Bereavement Support Volunteers and counselling students.
• Recruit, induct, develop and retain bereavement volunteers.
• Collaborate with hospice teams and external services.
• Recognise and respond to safeguarding and risk.
• Monitor service quality and outcomes via data and audits.
• Develop and review bereavement policies and guidance.
• Provide training to staff, volunteers and professionals.
• Contribute to service reports and county-wide bereavement support.
• Represent St Margaret’s Hospice in local and national networks.

Skills

Bereavement support

Risk assessment

Communication

Supervision of volunteers

Job description

St Margaret’s Hospice Care seeks an experienced counsellor or psychotherapist to provide specialist bereavement assessment and support, including for complex needs. The role will manage referrals, caseloads and supervise a team of volunteers and counselling students across Taunton and Yeovil, with travel across Somerset.

We value compassionate, evidence-based practice and a commitment to safeguarding, equality and improving outcomes in bereavement care.