Benefits Appeals Trainee: Make a Real Impact

THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX; West of England; On-site; GBP 11,000 - 12,000; Full time

Job summary

Citizens Advice Bath and NE Somerset is seeking a motivated Trainee Benefits Caseworker to join the Appeals Team. This fixed-term office-based role offers 15 hours per week, with a salary starting at £11,000 and rising to £11,456 as training completes.

You will handle benefit appeals, interview clients, and help prepare submissions to tribunals, assisting vulnerable residents across the Bath and NE Somerset area.

Qualifications

• Candidates with casework experience or experience working with vulnerable clients are preferred.
• An interest in benefit appeals is essential.

Responsibilities

• Represent clients in benefit appeals and prepare submissions for the Tribunal.
• Interview clients to gather information and explain entitlement against criteria.
• Collaborate with the Appeals Team to improve outcomes.

Skills

Casework

Vulnerable clients

Benefit appeals

Job description

Citizens Advice Bath and NE Somerset is seeking a motivated Trainee Benefits Caseworker to join the Appeals Team. This fixed-term office-based role offers 15 hours per week, with a salary starting at £11,000 and rising to £11,456 as training completes.

You will handle benefit appeals, interview clients, and help prepare submissions to tribunals, assisting vulnerable residents across the Bath and NE Somerset area.