Benefits Administration & Data Support - Hybrid

Marsh Agency; Birmingham; Hybride; GBP 26 000 - 38 000; Plein temps

Résumé du poste

Marsh Health & Benefits, based in Birmingham, is seeking a capable administrator to join the Consulting Delivery team. This hybrid role requires presence in the office at least three days per week, with daily responsibilities spanning data handling, client queries, and supporting continuous improvement within the team.

You will work with a range of stakeholders, manage data for client projects, and help maintain expert knowledge of health and benefits products.

Qualifications

• Previous administrative experience in a professional services environment.
• Good understanding of Microsoft applications such as Excel, Word and Outlook.
• Excellent written and oral communication skills.
• Ability to work with numbers.
• Excellent planning and organisation skills with the ability to work to deadlines.
• Ability to work on own and as a team player, establishing good rapport with clients and colleagues.

Responsabilités

• Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
• Partner with internal/ external stakeholders to achieve the best service for client
• Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
• Champion continuous improvement within your team/location
• Develop and maintain appropriate technical and market knowledge
• Quality check work for junior colleagues
• Attend client meetings as required
• Act as a training and technical referral for colleagues

Connaissances

Excel familiarity

Word

Outlook

Excellent communication

Numbers handling

Planning & organisation

Team player

Description du poste

Marsh Health & Benefits, based in Birmingham, is seeking a capable administrator to join the Consulting Delivery team. This hybrid role requires presence in the office at least three days per week, with daily responsibilities spanning data handling, client queries, and supporting continuous improvement within the team.

You will work with a range of stakeholders, manage data for client projects, and help maintain expert knowledge of health and benefits products.