Bench Engineer/Field Service Engineer

Lynch Wood; Hilton; On-site; GBP 27,000 - 31,000; Full time

Job summary

Equals One is seeking a Bench Engineer/Field Service Engineer to repair, service and maintain wheelchairs from a workshop and in the field.

You will work 40 hours per week, Monday to Friday, and be responsible for paperwork, warranty returns, infection control, and stock processes.

Qualifications include a driving licence and DBS, with training on wheelchair engineering provided.

Qualifications

• Background and experience in mechanical or electrical engineering.
• Full Driving Licence required.
• GCSE level / NVQ level 1 or equivalent.
• Satisfactory enhanced DBS disclosure required.
• Other Training will be provided on wheelchair engineering.

Responsibilities

• Repair, service and maintain wheelchairs as directed.
• Process all related paperwork daily.
• Ensure warranty and scrap returns are labeled and collected.
• Follow infection control policy at all times.
• Be on-call with standby shifts and occasional hourly pay.

Skills

Fault finding

Organised

Good communicator

Neat writing

Education

GCSE level / NVQ level 1 or equivalent

Full Driving Licence

Satisfactory enhanced DBS disclosure

Job description

Bench Engineer/Field Service Engineer

Check out the role overview below. If you are confident you have got the right skills and experience,

Compensation & Working Hours

Salary: £26,561 pa Hours: 40 hours per week Monday to Friday

Location

Location: Huntington Cambridge PE29 7DH

Purpose of Job

Provide a workshop-based engineering role repairing, servicing and maintaining wheelchairs to include field based work.

Main Duties and Responsibilities

• Conduct repairs servicing and maintenance as directed by the Operations Manager/ Warehouse Manager/ Line Manager.
• Process all associated paperwork concerning repairs and servicing accurately on a daily basis.
• Ensure all warranty and scrap returns are labelled correctly and collated at the end of each day.
• Ensure infection control policy is followed at all times.
• Undertake Engineering work in terms of service and repairs, and refurbishment in accordance to prescription builds Training will be provided.
• Assist in clinical appointments with healthcare professionals, for any repairs and servicing requirements.
• Undertake Admin duties as required.
• Ensure all parts used are allocated from Stores through Stores process.
• Strict adherence to operational procedures.
• Adhere to the House Keeping procedure.
• Maintain a professional approach in all aspects of the role at all times including appearance, paperwork, power tools, work bench station and company vehicle.
• Our objective is to do the job right, on time, every time.
• Stocktake to assist with annual and interim stocktakes as required.
• Communicate effectively with all Customers at all times and to inform all Customers of relevant additional services.
• To be fully accountable for all aspects of your role and maintain good communication throughout.
• Perform duties according to all Company policies, procedures and instructions.
• Be on the on‑call engineer rota additional standby/and hourly payment received for this.

Company Appraisal Competencies

• Achieves business results and adds value to the company
• Focuses on internal/external customers
• Builds and maintains effective teamwork with colleagues
• Embraces change

Additional Duties and Flexibility

This job description shall not limit your role, you will also be expected to carry out any other duties that your Manager feels are within your capabilities and skill set.

The above information may not cover everything involved in the position but gives indicates the size and scope of the role and may be subject to change as the role develops.

Key Performance Indicators Person Required: Skills

• Organised and can work to a plan.
• Good communicator.
• Must be able to fault find.
• Neat and tidy writing.

Background and Experience

Background and experience in mechanical or electrical engineering.

Qualifications

• Full Driving Licence required.
• Ideally qualified to GCSE level / NVQ level 1 or equivalent.
• Satisfactory enhanced DBS disclosure will be required for this role.
• Other Training will be provided on wheelchair engineering.

Recruiter / Agency Information

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application.