Bell Attendent

LGH Hotels Management Ltd; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

Shopping discounts across lifestyle,旅行

Eye care

Free legal & money advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Wellbeing tips and fitness videos

Breathing exercises

24/7 advice and support line

Team reward & recognition

Free meals on duty

Job summary

The Bell Attendant role at LGH Hotels Management Ltd, serving St Martins Lane London and Sanderson London, welcomes guests warmly, assists with luggage, and guides them with local insights to ensure a memorable stay. You’ll keep lobby areas pristine and support front office with deliveries and guest services.

Ideal candidates are friendly, professional, with excellent communication, stamina for hands-on tasks, and a passion for hospitality, flexibility for shifts, weekends, and holidays.

Qualifications

• Friendly, professional demeanour with a passion for hospitality.
• Excellent communication and interpersonal skills.
• Physical stamina for hands-on guest service.
• Knowledge of local area and willingness to share recommendations.
• Flexibility to work shifts, weekends and holidays.

Responsibilities

• Greet guests warmly; assist with luggage, valet and directions.
• Escort guests to rooms and provide a brief orientation of hotel features and amenities.
• Handle guest requests promptly and efficiently with a can-do attitude.
• Maintain lobby and entrance areas to top presentation standards.
• Support front office with deliveries, errands and guest services.

Skills

Hospitality mindset

Communication skills

Stamina

Local area knowledge

Flexible schedule

Job description

The Opportunity

As a Bell Attendant, you’ll be the first to greet and the last to farewell. You’ll handle luggage with care, offer local insights with charm, and ensure every guest feels seen, supported, and special.

The Sanderson by Morgans Original

The Opportunity

As a Bell Attendant, you’ll be the first to greet and the last to farewell. You’ll handle luggage with care, offer local insights with charm, and ensure every guest feels seen, supported, and special.

What You’ll Be Doing

• Greet guests with genuine warmth and assist with luggage, valet, and directions.
• Escort guests to rooms, offering a brief orientation of hotel features and amenities.
• Handle guest requests with efficiency and a can-do attitude.
• Maintain the lobby and entrance areas to the highest standards of presentation.
• Support the front office team with deliveries, errands, and guest services.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty

Ideal Candidate

• A friendly, professional demeanour and a passion for hospitality.
• Excellent communication and interpersonal skills.
• Physical stamina and a hands-on, proactive approach.
• Knowledge of the local area and a love for sharing recommendations.
• Flexibility to work shifts, weekends, and holidays.

Hotel

St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.