Bell Attendant

LGH Hotels Management Limited; Greater London; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

On-duty meals

Employee discounts

Shopping discounts

Eye care

Legal & financial advice

Counseling services

Cycle to work

Wellbeing resources

Breathing exercises

24/7 support line

Team rewards

Free meals on duty

Job summary

St Martins Lane, a Morgans Originals hotel, in Covent Garden, seeks a friendly Bell Attendant to greet guests, assist with luggage, escort to rooms, and share local insights.

LGH Hotels Management invites you to join a team that values hospitality, flexibility, and a proactive approach. Enjoy on-duty meals and employee discounts across our London portfolio.

Qualifications

• Friendly, professional demeanour with a passion for hospitality
• Excellent communication and interpersonal skills
• Physical stamina and a hands-on, proactive approach
• Knowledge of the local area and love for sharing recommendations
• Flexibility to work shifts, weekends and holidays

Responsibilities

• Greet guests with warmth and assist with luggage, valet and directions
• Escort guests to rooms and provide a brief orientation of hotel features and amenities
• Handle guest requests with efficiency and a can-do attitude
• Maintain the lobby and entrance areas to high presentation standards
• Support the front office team with deliveries, errands and guest services

Job description

As a Bell Attendant, you’ll be the first to greet and the last to farewell. You’ll handle luggage with care, offer local insights with charm, and ensure every guest feels seen, supported, and special.

What You’ll Be Doing

• Greet guests with genuine warmth and assist with luggage, valet, and directions.
• Escort guests to rooms, offering a brief orientation of hotel features and amenities.
• Handle guest requests with efficiency and a can-do attitude.
• Maintain the lobby and entrance areas to the highest standards of presentation.
• Support the front office team with deliveries, errands, and guest services.
• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty

Ideal Candidate

• A friendly, professional demeanour and a passion for hospitality.
• Excellent communication and interpersonal skills.
• Physical stamina and a hands-on, proactive approach.
• Knowledge of the local area and a love for sharing recommendations.
• Flexibility to work shifts, weekends, and holidays.

Hotel

At St Martins Lane, a Morgans Originals hotel, we don't just create memorable stays—we create unforgettable experiences. Located in the vibrant heart of Covent Garden, our hotel is a destination for those who thrive on creativity, individuality and connection. Renowned for its iconic design, bold personality and electric atmosphere, St Martins Lane brings together passionate people who love delivering exceptional service and making every guest interaction count

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.