Behaviour Support Mentor

Protocol Education Ltd; Wolverhampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

Protocol Education is seeking a Behaviour Support Mentor in Wolverhampton to support students facing challenges in a specialist SEMH school. Ideal candidates, including former prison officers and youth workers, will possess strong empathy and de-escalation skills. Join an organization committed to transformative education and support young people in overcoming barriers to learning.

Benefits

Weekly PAYE pay

Free Thrive training

Ongoing CPD and 1:1 consultant support

Recognition & community activities

Qualifications

• Experience in high-pressure environments such as prisons or youth work.
• Understanding of SEMH settings and behaviour management.
• Willingness to undergo Thrive or Team Teach training.

Responsibilities

• Provide one-to-one behaviour mentoring and emotional regulation support.
• Create a safe, stable environment for pupils.
• Deliver personalised support plans with a trauma-informed approach.

Skills

Empathy

De-escalation skills

Patience

Teamwork

Understanding of behaviour as communication

Job description

Job Title: Behaviour Support Mentor (Ideal for ex-Prison Officers)
Location: Wolverhampton
Salary: £90–£95 per day (PAYE)
Start Date: ASAP
Contract: Full-time, Long-term

From custody to classroom—your skills are needed here.
If you’ve worked in a challenging environment like a prison, you’ve already got the grit, empathy, and calm-under-pressure mindset it takes to thrive in this role.

We’re looking for a confident, compassionate individual to join a specialist SEMH school in Wolverhampton. You’ll be supporting pupils who have faced exclusion, trauma, or barriers to mainstream learning—and helping them take positive steps forward.

What you’ll be doing:

• Providing one-to-one behaviour mentoring and emotional regulation support

• Spotting when a student’s struggling and stepping in with empathy—not judgment

• Helping deliver personalised support plans with a trauma-informed approach

• Working side-by-side with teachers, SENCOs, and therapists to support holistic progress

• Creating a safe, stable environment where every pupil can breathe, trust, and learn

What we’re looking for:

• Former Prison Officers, Youth Workers, or anyone with experience in high-pressure environments

• Strong de-escalation skills and a resilient, calm approach

• An understanding that behaviour is communication—especially in SEMH settings

• A team player with patience, perspective, and a huge heart for helping young people thrive

• Thrive or Team Teach trained? Brilliant. Not yet? We’ll train you for free.

Why join Protocol Education?

• Weekly PAYE pay – no umbrella deductions

• Free Thrive training – build your trauma-informed practice

• Ongoing CPD and 1:1 consultant support – you’re never doing this alone

• Recognition & community – coffee mornings, termly awards, and proper appreciation

Your next role could be the one that changes a young person’s life.
And maybe even your own.

Call Alanna on 01902 313820 or email [e-mail]
Or just hit "Apply"—we’ll take it from there.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.