Beer Experience Ambassador (Bar, Tours & Events)

Greene King; Bury St Edmunds; Presencial; GBP 18.000 - 24.000; Tempo parcial

Benefícios oferecidos por esta vaga

Competitive salary

Pension contributions

Employee assistance program

Discounts on brands

Resumo da vaga

Greene King is seeking a Beer Ambassador to bring the brewery experience to life across bar, shop, tours and events. You will deliver brilliant customer service, advise guests on beers and food, and support tours with questions. The role includes occasional kitchen cover and event work.

Hours: Saturdays 9:00 a.m. – 6:15 p.m., with potential evenings and events. Training and development opportunities are provided within a long-standing British hospitality brand.

Qualificações

• Strong customer service and communication skills.
• Experience serving customers at the bar or in a restaurant is desirable.
• Able to upsell and advise on beers, coffee and food.
• Team oriented with the ability to juggle multiple tasks.

Responsabilidades

• Serve customers at the bar and restaurant, including taking orders and recommending items.
• Support brewery tours by answering guest questions in person, via email and phone.
• Keep the shop tidy, prepare gift packs and send online orders.
• Assist with events and provide occasional kitchen cover when required.

Conhecimentos

Customer service

Bar or café experience

Upselling

Team player

Attention to detail

Descrição da vaga

Greene King is seeking a Beer Ambassador to bring the brewery experience to life across bar, shop, tours and events. You will deliver brilliant customer service, advise guests on beers and food, and support tours with questions. The role includes occasional kitchen cover and event work.

Hours: Saturdays 9:00 a.m. – 6:15 p.m., with potential evenings and events. Training and development opportunities are provided within a long-standing British hospitality brand.