Bed Expert & SleepMatch Consultant

Dreams Limited; Ruislip; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Staff discount

Private healthcare option

Savings and loans schemes

Retail Trust helpline

Job summary

Dreams Limited in Ruislip is seeking a friendly bed expert to help customers find the perfect mattress. You will welcome shoppers, understand needs, and use Sleepmatch tech to recommend the right bed with confident, expert guidance.

Working 38.5 hours per week, you’ll deliver outstanding service, hit targets, and enjoy staff discounts and wellbeing support. Dreams Limited values teamwork, inclusivity, and personal growth as part of a daily customer-focused experience.

Qualifications

• Candidate must be warm, positive and good with people.
• Strong communication and listening skills are essential.
• Ability to learn and hit targets while providing friendly, expert advice.

Responsibilities

• Welcome customers and understand what they really need.
• Use Sleepmatch technology and product knowledge to recommend the right mattress.
• Offer friendly, expert advice and build trust during each visit.

Skills

Excellent communication

Customer service oriented

Active listening

Team player

Shift flexibility

Job description

Dreams Limited in Ruislip is seeking a friendly bed expert to help customers find the perfect mattress. You will welcome shoppers, understand needs, and use Sleepmatch tech to recommend the right bed with confident, expert guidance.

Working 38.5 hours per week, you’ll deliver outstanding service, hit targets, and enjoy staff discounts and wellbeing support. Dreams Limited values teamwork, inclusivity, and personal growth as part of a daily customer-focused experience.