Beauty Studio Manager

TN United Kingdom; Greater London; On-site; GBP 35,000; Full time

Job summary

An established industry player in the beauty sector is seeking a dynamic Beauty Studio Manager to lead their team in delivering exceptional customer service. This role combines senior stylist duties with management responsibilities, ensuring high standards in a range of beauty treatments. You will oversee team performance and training, manage salon operations, and maintain stock levels. With a focus on personality and teamwork, this position offers a vibrant work environment and numerous perks, including substantial discounts and bonuses. If you're passionate about beauty and leadership, this opportunity is perfect for you.

Benefits

28 days holiday

Bonus of up to 25% of salary

30% discount at Superdrug

Complimentary hair & nail treatments

In-house professional brand training

Attendance at annual Beauty Studio conference

Enhanced maternity/paternity leave

Sick pay

Pregnancy loss support

Qualifications

• Minimum NVQ level 3 in hairdressing, ideally level 4.
• Outstanding communication and management experience.

Responsibilities

• Manage the studio team to deliver excellent customer service.
• Handle team performance, rotas, and training.
• Ensure high standards in consultations and advice.

Skills

Communication Skills

Team Management

Customer Service

Hairdressing Skills

Education

NVQ Level 3 in Hairdressing

NVQ Level 4 in Hairdressing

Job description

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Job Title: Beauty Studio Manager

Location: Hayes Lombardy

Hours: 39 hours per week

Salary: £35,000 per annum

Beauty Studio at Superdrug

We currently have 9 fully functioning Hair & Beauty Salons with plans to expand. We offer treatments from Hair & Barbering, brows to nails, lashes, and have partnered with professional brands such as Orly, Studex, Lash Perfect, Eyelash Emporium & Schwarzkopf.

What’s in it for you?

Our success relies on our people – they make the difference. We value personality, have fun, and work hard to deliver that Superdrug feeling! In return, we offer:

• 28 days holiday
• Bonus of up to 25% of your salary
• Amazing discounts – Up to 30% at Superdrug for you and a nominated friend, complimentary hair & nail treatments, and various competitions with prizes such as photoshoot attendance, ORLY hampers, Love2Shop vouchers, and team nights out
• In-house professional brand training
• Attendance to our annual Beauty Studio conference
• Enhanced maternity/paternity/shared parental/adoption leave, sick pay, pregnancy loss support

We offer in-house professional brand training.

The Role

Alongside working as a Senior Stylist, the role involves leading the team and managing operations.

The full range of services includes brow and lash treatments, manicures, pedicures, lash extensions, spray tanning, and full hair salon and barbering services. As the Studio Manager, you will:

• Manage the studio team to deliver excellent customer service
• Handle team management, including performance, rotas, and training
• Ensure customers are welcomed and leave satisfied, professionally handling queries and complaints
• Take ownership of salon stock management and ordering
• Lead by example to ensure high standards in consultations and advice, especially during colour services

About You

• NVQ level 3 minimum, ideally NVQ level 4 in hairdressing
• Outstanding communication skills and management experience
• Established background in hairdressing or barbering