F45 Studio Manager

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in the fitness sector is seeking a Studio Manager to lead operations and drive membership growth. This role involves overseeing studio performance, managing a dedicated team, and ensuring exceptional customer service. The ideal candidate will possess strong sales leadership skills, a background in fitness management, and the ability to create a vibrant community atmosphere. If you're passionate about fitness and ready to make a significant impact, this opportunity offers a chance to thrive in a dynamic environment while promoting health and wellness.

Benefits

28 Days Leave per annum

Incentive/Commission

Potential to attend F45 Global Conference

Qualifications

• 2+ years of proven sales leadership in the Health & Fitness industry.
• 3+ years of management experience overseeing staff management.

Responsibilities

• Drive membership sales and meet performance metrics.
• Manage daily operations and maintain studio standards.
• Recruit, hire, and train a dynamic team of fitness trainers.

Skills

Sales Leadership

Fitness Management

Communication Skills

Team Leadership

Customer Service

Education

Level 3 Personal Trainer Qualification

CPR/AED/First Aid Certification

Tools

Mindbody

MS Office

Job description

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Club Sports Group is the leading F45 / FS8 Franchisee network in the UK and Europe. Currently sitting with five F45 studios, and two FS8 studios within its portfolio - F45 Oxford Circus, F45 Soho, F45 High Street Kensington, F45 London Fields, F45 Haggerston, FS8 Oxford Circus and FS8 High Street Kensington.

Our group has three core values, and one very clear mission and these drive every decision and hire we make as a company and are key to our continued success.

3 Core Values:

• Culture First.
• Performance Driven.
• Act Like an Owner.

Mission:

To provide our customers with the best 60 minutes of their day mentally and physically. Everyday.

F45 Description:

F45 Training is a global fitness community specializing in innovative, high-intensity group workouts that are fast, fun, and results-driven. Born in Australia, it's the fastest-growing fitness franchise in the world. The F stands for 'functional' (workouts), the 45 for the duration of the workout, and it's exploding in popularity. There are now 1,750 studios spanning 45 countries and over half a million F45 members around the world.

• Incentive/Commission: Yes.
• Working Hours: 40 hours p/w (minimum) - This includes a minimum of 12 hours of coaching.
• Leave: 28 Days per annum. (incl. Bank Holidays)

Job Description:

The key responsibilities of a Studio Manager are the growth and operations of their studio and team.

Ultimately the Studio Manager’s main responsibility is to grow the business and therefore takes the lead on all membership sales - from lead to membership conversion. Your financial and professional success will be dictated by whether or not the business performs financially.

They will also be responsible for maintaining the standard of excellence in the studio and from all employees, as well as onboarding and hiring new team members. This role also leads the day-to-day management of the studio, social media, member care, and training classes.

Therefore the ideal candidate is equipped with a background in sales, a history of fitness management amazing communication skills, is equipped to teach the product effectively, and exceptional team leadership capabilities.

Key Responsibilities:

• Drive the membership sales of your F45 studio.
• Meet or exceed required performance metrics (KPIs)
• Collaborate with the Sales Director to ensure membership growth and retention.
• Engage the local community to drive awareness including studio launch
• Management of Mindbody and Loyalsnap.

Operations:

• Manage the daily operations of the studio.
• Manage studio operating expenses and payroll budgets within targets.
• Maintain top-notch cleanliness, appearance, and organization of the studio.
• Maintain serviceability of training equipment.

Community:

• Provide and maintain the highest level of customer service by leading from the front and setting high standards for what you expect from your team.
• Execute community calendar promotions and events.
• Develop all F45 8/6 week Challenge plans and execute all agreed plans.

Brand Recognition:

• Ensure compliance and adherence to F45/FS8 business policies and standards.
• Assist with special projects, events, and promotions as needed.
• Demonstrate knowledge of the brand and model behavior by company standards.
• Recruit, hire, train, manage, and develop a dynamic team of fitness trainers and staff.
• Track and ensure accuracy of all mandatory education certifications/training for all trainers.
• Train and manage all staff by the prescribed BBG methods.
• Develop a high-energy culture through purpose-driven and incentive-based motivation.
• Plan and coordinate shift schedule and ensure the smooth running of a fully staffed daily class schedule.
• Prepare weekly and monthly reports for the team based on Studio performance.

Prerequisites:

• Level 3 PT Qualifications.
• CPR/AED/First Aid Certification.
• 2+ years of proven sales leadership in the Health & Fitness industry required.
• 3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating.
• Comfort working with budgets, payroll, revenue, and forecasting.
• Knowledge of business processes and functions (finance, HR, procurement, operations, etc.)
• Outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills.
• Excellent leadership and management skills to create a positive, successful environment for staff and clients
• Highly organized with the ability to prioritize and meet deadlines.
• Computer proficiency with MS Office programs and MindBody as well as various media platforms.
• Potential to attend F45 Global Conference (Based on performance)