Beauty Store Manager: Lead a High-Performing Team

Space NK; Reading; On-site; GBP 35,000 - 45,000; Full time

Job summary

Space NK is seeking a Store Manager in Reading to lead a high-performing team and maximise sales and profitability. You will coach staff, drive customer-first service, and ensure strong product training and knowledge to provide unbiased advice.

You will analyse commercial reports to identify opportunities, manage payroll and stock, and communicate with partners to achieve targets and maintain Space NK standards.

Qualifications

• Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team
• Able to understand and analyse commercial reports to drive business opportunities
• Able to identify key performance behaviours and competencies within a team
• Able to build strong working relationships with support office departments
• Strong prioritising and organisational skills
• Leads by example
• Values honesty and integrity in working relationships
• Flexible to meet rapidly changing priorities and deadlines
• Able to delegate tasks and follow up effectively to ensure completion

Responsibilities

• Coaching your team to ensure a 'customer first' experience is delivered consistently
• Ensuring consistent product training and knowledge to provide unbiased customer advice
• Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
• Exceeding the company acquisition target for N.dulge
• Managing payroll spend within budget through effective scheduling and people planning
• Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
• Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
• Communicating clearly and concisely with all internal and external business partners to drive business opportunities
• Actively identifying innovative opportunities to maximise the business
• Confidently analysing all available business reports to review weekly, monthly and yearly performance
• Creating an inclusive, welcoming and approachable environment for employees to thrive in
• Coaching and developing the team to achieve their full potential
• Understanding and adhering to all Company policies and procedures

Skills

Leadership

Customer focus

Business analysis

Team coaching

Staff scheduling

Communication

Problem solving

Budgeting

Inventory control

Job description

Space NK is seeking a Store Manager in Reading to lead a high-performing team and maximise sales and profitability. You will coach staff, drive customer-first service, and ensure strong product training and knowledge to provide unbiased advice.

You will analyse commercial reports to identify opportunities, manage payroll and stock, and communicate with partners to achieve targets and maintain Space NK standards.