Beauty Store Supervisor — Lead Team, Drive Sales & Growth

Space NK; Matlock Bath CP; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Employee discount 50% (brand dependent

Health & wellbeing benefits

Training & development opportunities

Third-party discounts

Refer a friend bonus

Job summary

Space NK, a premier beauty retailer, is seeking a Store Supervisor to maximise sales and profitability while supporting and retaining a high-performing team. You will lead by example in delivering a customer-first experience and coach staff to achieve targets.

You will analyse commercial reports to identify opportunities, manage stock processes, and ensure team alignment on daily, weekly, and monthly goals. Apply your strong communication and organisational skills to drive store success.

Qualifications

• Ability to deliver a customer-first experience with leadership to coach and motivate the team.
• Ability to understand and analyse commercial reports to drive business opportunities.
• Ability to identify key performance behaviours and competencies within the team.
• Strong communication skills are essential.
• Strong prioritising and organisational skills.
• Values honesty and integrity in working relationships.
• Ability to manage change.
• Flexible to meet rapidly changing priorities and deadlines.
• Able to delegate tasks and follow up effectively to ensure completion.

Responsibilities

• Support the team to ensure a customer-first experience is delivered consistently.
• Exceed sales targets and the company acquisition target for N.dulge.
• Support stock file accuracy – adhere to stock handling policies to minimise stock loss.
• Ensure team awareness of sales targets, ATV, AUS and conversion targets daily, weekly and monthly.
• Communicate clearly with internal and external business partners to drive opportunities.
• Identify opportunities to maximise the business.
• Analyse weekly, monthly and yearly performance from reports.
• Support store recruitment and retain diverse teams delivering a customer-first experience.
• Create an inclusive, welcoming environment for employees to thrive.
• Deliver feedback and escalate performance issues to Store Manager or Assistant Manager.
• Coach and develop the team to reach their full potential.
• Ensure store complies with Company policies and procedures.

Skills

Customer-first leadership

Coaching and motivation

Commercial reporting analysis

Performance behaviours & competencies

Strong communication

Prioritisation & organisation

Honesty & integrity

Change management

Adaptability to changing priorities

Delegation & follow-up

Job description

Space NK, a premier beauty retailer, is seeking a Store Supervisor to maximise sales and profitability while supporting and retaining a high-performing team. You will lead by example in delivering a customer-first experience and coach staff to achieve targets.

You will analyse commercial reports to identify opportunities, manage stock processes, and ensure team alignment on daily, weekly, and monthly goals. Apply your strong communication and organisational skills to drive store success.