Beauty Store Lead & Team Coach

Space NK; Greenhithe; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Employee discount up to 50%

Health & wellness benefits

Training and development opportunities

Other third-party discounts

Refer a friend bonus

Job summary

Space NK is seeking a Supervisor to help maximise sales and profitability while supporting and retaining a high performing team in-store. The role focuses on delivering a customer-first experience, coaching staff, analysing reports, and driving key performance metrics.

You will work to achieve daily, weekly and monthly targets, manage stock processes, and contribute to a welcoming store environment aligned with Space NK standards. Competitive benefits apply.

Qualifications

• Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
• Able to understand and analyse commercial reports to drive business opportunities
• Able to identify key performance behaviours and competencies within the team
• Strong communication skills
• Strong prioritising and organisational skills
• Values honesty and integrity in working relationships
• Able to manage change
• Flexible to meet rapidly changing priorities and deadlines
• Able to delegate tasks and follow up effectively to ensure completion

Responsibilities

• Supporting the team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
• Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
• Communicating clearly and concisely with all internal and external business partners to drive business opportunities
• Actively identifying innovative opportunities to maximise the business
• Confidently analysing all available business reports to review weekly, monthly and yearly performance
• Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
• Creating an inclusive, welcoming and approachable environment for employees to thrive in
• Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
• Coaching and developing the team to achieve their full potential
• Ensuring the store is maintained in line with Company policies and procedures

Skills

Customer service

Leadership

Communication

Analytics

Prioritisation

Change management

Team coaching

Delegation

Job description

Space NK is seeking a Supervisor to help maximise sales and profitability while supporting and retaining a high performing team in-store. The role focuses on delivering a customer-first experience, coaching staff, analysing reports, and driving key performance metrics.

You will work to achieve daily, weekly and monthly targets, manage stock processes, and contribute to a welcoming store environment aligned with Space NK standards. Competitive benefits apply.