Beauty Retail Store Manager – Lead a High-Performing Team

Harbourne Associates Ltd; Sutton Coldfield; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Employee discounts

Career development and progression

Ongoing product training

Job summary

Harbourne Associates Ltd is looking for an experienced Store Manager to lead a high-performing retail team in a fast-paced environment. You will own store performance, ensure outstanding customer service, manage stock and drive commercial results while maintaining operational standards.

You will recruit, coach and develop colleagues, strengthen local relationships and promote a commercially focused store culture. A passion for beauty retail and proactive engagement with customers is essential.

Qualifications

• Proven store leadership experience at a supervisory level.
• Strong track record of driving sales and delivering targets.
• Excellent customer service and relationship-building abilities.
• Outstanding communication and people management skills.
• Able to coach and develop retail teams.

Responsibilities

• Lead, coach and develop a high-performing store team.
• Drive store sales and deliver against commercial targets.
• Identify opportunities to grow customer acquisition and sales performance.
• Recruit, develop and retain talent within the team.
• Deliver an exceptional customer experience at all times.
• Monitor competitor activity and local market trends.
• Ensure high standards of stock management and inventory control.
• Maintain compliance with company policies, procedures and health & safety requirements.

Skills

Store management

Team leadership

Sales optimization

Customer service

Communication

Tools

POS system

Job description

Harbourne Associates Ltd is looking for an experienced Store Manager to lead a high-performing retail team in a fast-paced environment. You will own store performance, ensure outstanding customer service, manage stock and drive commercial results while maintaining operational standards.

You will recruit, coach and develop colleagues, strengthen local relationships and promote a commercially focused store culture. A passion for beauty retail and proactive engagement with customers is essential.