Beauty Concierge Consultant - Beauty

Harvey Nichols; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein innovatives Luxusunternehmen sucht einen Beauty Concierge Consultant, der leidenschaftlich für Beauty-Produkte ist und außergewöhnlichen Kundenservice bietet. In dieser spannenden Rolle werden Sie Teil eines dynamischen Teams, das sich für Vielfalt und Inklusion einsetzt. Sie sind verantwortlich für die Betreuung von VIP-Kunden, das Bereitstellen von Expertenrat und das Schaffen unvergesslicher Erlebnisse. Wenn Sie eine Leidenschaft für die Beauty-Branche haben und in einem inspirierenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie, Ihre Karriere voranzutreiben und Teil eines engagierten Teams zu werden.

Benefits

Bis zu 40% Rabatt auf Mode

Bis zu 40% Rabatt auf Gastronomie und Lebensmittel

30% Rabatt auf Beauty und Parfümerie

Kleidungszulage

Subventionierte Fahrkarte

Wettbewerbsfähiges Provisionsschema

Bezahlte Überstunden

Karriereentwicklungsprogramme

Mitarbeiterunterstützungsprogramm

Möglichkeiten zur Teilnahme an Mitarbeitergruppen

Qualifications

• Erfahrung in der Beauty-Branche ist von Vorteil.
• Fähigkeit, Kundenbeziehungen aufzubauen und zu pflegen.

Responsibilities

• Erster Ansprechpartner für Kunden, um ihre Beauty-Träume zu verwirklichen.
• Bereitstellung von 5*-Kundenerfahrungen und Expertenberatung.

Skills

Kundenservice

Begeisterung für Beauty-Produkte

Kommunikationsfähigkeiten

Verkaufskompetenz

Teamarbeit

Selbstmotivation

Job description

BEAUTY CONCIERGE CONSULTANT – BEAUTY BUTTERFLY

Do you have a passion for all luxury beauty products, brands, and services?
Do you think of yourself as a Beauty expert?
Do you love keeping up to date with Beauty trends?

If YES, we may have the role for you…

Luxury department store, Harvey Nichols, is searching for a new Beauty Butterfly to join its thriving Beauty department in London - Knightsbridge. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the new Beauty Concierge Consultant, you will act as a Beauty Butterfly, working 40 hours a week in our flagship store.

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this, you will have access to a world of amazing benefits such as:

• Up to 40% off fashion
• Up to 40% off hospitality, food market, and hampers
• 30% off beauty and perfumery, wine, and spirits
• Clothing allowance
• Subsidised travel card (zones 1-6) on passing probation
• Competitive commission scheme
• Paid overtime

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; our Employee Assistance Program - Retail Trust; recognition schemes; and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion, and Sustainability. These are just some of the reasons people join and stay!

About the role…

As the Beauty Concierge Consultant, you will be the first point of contact for our customers, making their beauty dreams a reality and providing a fun and enjoyable 5* experience. You will:

• Show passion for our store, its products, and services, demonstrating a genuine interest in Beauty
• Be devoted to our customers by providing the highest possible standards of customer service both face to face and over the phone or email
• Manage a VIP client list, creating and developing relationships along the way
• Provide expert advice whilst achieving maximum sales and delivering memorable customer experiences
• Be creative and come up with new and innovative ideas

Is this you?

We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury beauty, and are looking for something uniquely different:

• Have you worked in the beauty industry previously?
• Do you have knowledge of the beauty industry you wish to share with people?
• Are you great at talking to people and engaging in conversation?
• Do you love working in a team?
• Are you great at self-motivating?

If this sounds like you, we want to hear from you!

Where do I sign?

If you are already thinking of what you will wear on your first day (no, we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.