Beauty Advisor - Hans Crescent, Knightsbridge (8 hours)

Space NK; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Employee discount 50% (brand dependent

Health & wellness benefits

Training & development

Third-party discounts

Refer a friend bonus

Job summary

Space NK is seeking a Beauty Advisor to drive sales through a customer-first approach and expert knowledge of our beauty brands. You will act as a brand ambassador within-store, delivering unbiased advice and maintaining up-to-date product knowledge while collaborating with the team to deliver exceptional service.

In this role you will work to exceed targets, follow stock procedures, and contribute to a welcoming, inclusive store environment for every visitor, while staying adaptable to changing

Qualifications

• Customer-first mindset with a passion for beauty.
• Strong communication and interpersonal skills to engage customers.

Responsibilities

• Deliver unbiased product advice through strong product knowledge.
• Collaborate with store team to ensure a consistent customer-first experience.
• Aim to exceed sales targets and contribute to acquisition efforts.
• Uphold stock handling policies to maintain accuracy and minimise loss.
• Communicate clearly with colleagues and external partners.
• Create an inclusive, welcoming store environment.

Skills

Customer focus

Communication skills

Flexibility

Team player

Job description

If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor

Role Overview

The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

About You

• Able to deliver a ‘customer first’ experience
• Able to understand store targets and KPI’s
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Our Benefits

• A Competitive salary, reviewed annually
• Generous time off, up to 25 days annually
• Access to an employee discount at Space NK of up to 50% off products, brand dependent
• A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
• Access to training and development opportunities from our education team and brand partners to support your growth and development
• Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
• Refer a friend's bonus scheme.

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.