Beauty Advisor (22.5 Hours)

SPACE NK; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in beauty retail is seeking a dynamic Beauty Advisor to join their vibrant team. This role focuses on delivering exceptional customer service and achieving sales targets through a customer-first approach. As an ambassador for the brand, you will utilize your passion for beauty to guide customers in their product choices while fostering a welcoming and inclusive environment. With a commitment to teamwork and a proactive attitude, you will play a key role in driving sales and enhancing the overall customer experience. If you thrive in a fast-paced retail environment and are eager to share your beauty expertise, this opportunity is perfect for you.

Qualifications

• Passionate about beauty and able to deliver a 'customer first' experience.
• Strong communication skills and able to work as part of a team.

Responsibilities

• Deliver unbiased customer advice through exceptional product knowledge.
• Exceed sales targets while creating an inclusive store environment.
• Maintain up-to-date product knowledge and share with the team.

Skills

Customer Service

Communication Skills

Sales Target Achievement

Team Collaboration

Product Knowledge

Flexibility

Initiative

Job description

If you love beauty, you're in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor Overview

The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

About You

• Able to deliver a 'customer first' experience
• Able to understand store targets and KPI's
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a 'customer first' experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners and store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.

If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.