Beauty Advisor (15 hours)

Space NK; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading beauty retailer is seeking a passionate Beauty Advisor in Birmingham. This entry-level role focuses on delivering exceptional customer service and achieving sales targets. Ideal candidates will have strong communication skills and a love for beauty. Join a vibrant team dedicated to providing a customer-first experience and be part of a community that values integrity and teamwork.

Qualifications

• Able to deliver a ‘customer first’ experience.
• Strong communication skills.
• Passionate about beauty.

Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge.
• Exceeding sales targets.
• Creating an inclusive store environment.

Skills

Communication

Customer Service

Initiative

Teamwork

Positive Attitude

Job description

Space NK Birmingham, England, United Kingdom

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Space NK Birmingham, England, United Kingdom

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If you love beauty, you’re in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor Overview
The Beauty Advisor’s main responsibility is to achieve sales and KPI’s target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand.

About You

• Able to deliver a ‘customer first’ experience
• Able to understand store targets and KPI’s
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a ‘customer first’ experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

Additional Information

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK. For more information about us, our work culture, benefits, and our commitments to Diversity, Inclusion, and Belonging, please visit our website.

How We Will Use Your Information

We will use the information you provide to process your application for the specific job you applied for. If you apply speculatively, we will process your application for the relevant business area you specify. Our current system does not use automated filtering. Applications via our website, third-party sites, or in-store will be kept on file for 12 months and used to consider you for similar future positions unless you request otherwise by emailing RIGHT TO BE FORGOTTEN.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Personal Care Product Manufacturing