Beauty Advisor

KIKO MILANO; Manchester; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

28 days holiday

Staff discount 50%

Product allocation

Job summary

KIKO MILANO is seeking a passionate Beauty Advisor to connect with customers, showcase products, and create memorable in-store experiences. You will embody the brand’s bold, inclusive spirit and help shoppers express themselves through makeup.

In a fast-paced retail setting, you’ll drive engagement, support store leadership, and contribute to a high-performing team with ongoing training and development opportunities. Be part of a global beauty brand that celebrates individuality.

Qualifications

• Customer-facing role with a focus on beauty and expressiveness.
• Strong communication and relationship-building skills.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Create elevated customer experiences by acting as a brand ambassador and engaging with shoppers.
• Drive performance by focusing on conversions, sales targets, and product knowledge.
• Participate in product launches, training, and BeKIKO programs to stay ahead of trends.
• Maintain store standards, stock flow, and visual storytelling to support a premium experience.

Skills

Confident communicator

Customer experience

Retail mindset

Team player

Open to learning

Job description

Job Description

At KIKO MILANO, being a Beauty Advisor is about more than selling makeup — it’s about creating moments, building confidence, and shaping how customers experience the brand.

Job Description

At KIKO MILANO, being a Beauty Advisor is about more than selling makeup — it’s about creating moments, building confidence, and shaping how customers experience the brand.

You are the face of KIKO, the first connection, the trusted beauty expert, and the energy that brings our stores to life. Through creativity, product knowledge, and genuine connection, you’ll turn everyday visits into unforgettable experiences — while driving performance and representing the bold, inclusive spirit of KIKO.

This role is perfect for someone who lives and breathes beauty, loves people, and wants to grow in a fast‑paced, fashion‑forward retail environment.

What You’ll Be Doing

Create Elevated Customer Experiences

• Act as a true brand ambassador — confident, expressive, approachable, and passionate about beauty.
• Deliver engagements that empower customers to express themselves through makeup.
• Build authentic connections, turning shoppers into loyal KIKO fans.
• Bring energy, creativity, and positivity to the shop floor — every shift, every interaction.
• Support the Store Manager in creating a high‑performing, inclusive, and inspiring team culture.

Drive Performance & Commercial Success

• Take ownership of key KPIs such as Conversion, ATV, UPT, and Sales Targets.
• Use customer insight and curiosity to identify opportunities and improve results.
• Contribute ideas to improve KPI’s, engagement, and sell‑through — your voice matters.
• Understand how your individual performance impacts the wider business.

Learn, Grow & Stay Ahead

• Actively participate in product launches, digital learning, and BeKIKO training challenges.
• Stay informed on new collections, hero products, and application techniques.
• Be curious about trends in beauty, fashion, and social media — and share inspiration with the team.
• Take ownership of your development with clear progression opportunities within KIKO.

Operational Excellence & Visual Storytelling

• Follow KIKO’s operational standards to keep the store running smoothly and efficiently.
• Maintain Retail Excellence standards — clean, organised, and on‑brand at all times.
• Support stock management, replenishment, and delivery processes.
• Ensure policies, procedures, and brand guidelines are consistently met.

WHY JOIN KIKO MILANO?

• Be part of a global, trend‑driven beauty brand with strong values and personality.
• A workplace that celebrates individuality, creativity, and diversity.
• Ongoing training, product knowledge, and career development opportunities.
• A dynamic retail environment where no two days are the same.
• A role where you can express yourself, build confidence, and grow your future.

WHAT’S IN IT FOR YOU?

• 28 days’ holiday including Bank Holidays
• Enjoy a 50% staff discount on KIKO MILANO products
• Free allocation of KIKO MILANO products as part of your employee benefits
• 5% employer pension contribution
• Access to YuLife, our Employee Assistance Programme supporting wellbeing, fitness, and financial health
• Monthly bonus scheme to reward performance and results
• Ongoing training and career development within KIKO MILANO
• Maternity and paternity bonus
• Employee referral scheme with rewards for recommending great talent

Job Requirements

• Passionate about beauty, self‑expression, and customer experience.
• Confident communicator with a natural ability to connect with people.
• Proactive, positive, and comfortable working in a fast‑paced retail environment.
• Commercially aware with a results‑driven mindset.
• A team player who thrives in a collaborative, inclusive culture.
• Open to learning, feedback, and continuous improvement.

(Retail or beauty experience is a plus — but attitude, energy, and potential matter most.)