Beaconsfield Road -Trainee Healthcare Assistant

Kamsons Pharmacy; United Kingdom; Remote; GBP 14,000 - 21,000; Part time

Job summary

Kamsons Pharmacy Beaconsfield Road is recruiting a Trainee Healthcare Counter Assistant to join a small, friendly team. You will greet customers, help with prescriptions, offer health advice and support everyday pharmacy services. This role includes a training pathway towards a Healthcare Counter Assistant qualification, with progression after course completion. Hours: Monday to Friday 1:30pm–6:30pm; starting pay up to £12.71 per hour.

Qualifications

• Training pathway to Healthcare Counter Assistant qualification.
• Opportunity to undertake Healthcare Counter Assistant course within 3–6 months.
• Strong communication and customer service abilities are essential.

Responsibilities

• Welcoming patients in a friendly, caring manner.
• Identifying customer needs and offering appropriate guidance on OTC medicines and health matters.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Job description

Beaconsfield Road -Trainee Healthcare Assistant

**Kamsons Pharmacy Beaconsfield Road are recruiting **

Do you enjoy interacting with people and providing excellent customer care?

Do you like the idea of joining a small close knit team?

Do you thrive working in fast paced environment with plenty of variety?

Do you have an eye for detail and accuracy?

If so you could be a great candidate and should consider the opportunity of joining us to train as a Pharmacy Healthcare Counter Assistant

Hours: Monday to Friday 1:30pm – 6:30pm

Starting rate of pay: Up to £12.71 per hour- This will increase on successful completion of a Healthcare Counter Assistant course.

This is a busy and rewarding role where the day truly does fly by. You’ll be the first point of contact for our customers, greeting them warmly and helping to understand what they need from the pharmacy — whether that’s collecting a prescription, purchasing medication, receiving healthcare advice, or accessing pharmacy services.

Because of this, every day is varied and engaging. You’ll get to know many of our regular local customers and quickly become a valued and integral member of our small, friendly team. Strong communication skills, attention to detail, and a positive, can‑do team attitude are key to success.

Within 3-6months of starting the role you will have the opportunity to undertake and work towards an Healthcare Counter Assistant course*

*There is a requirement for candidates to be placed on the correct course relevant to their role in pharmacy to further develop your understanding of the role

Main roles and responsibilities will include:

• Welcoming patients in a friendly, caring, and professional manner
• Identifying customer needs and offering appropriate support or advice advice to patients on the use of over-the-counter medicines as well as general health and lifestyle matters.
• Selling over‑the‑counter medicines and pharmacy products in line with medicine sale protocols, following till processes and cashing up
• Asking appropriate questions to ensure safe and effective use of medicines
• Receiving and handing out prescriptions under the supervision of the Responsible Pharmacist
• Collecting prescription charges and ensuring declarations are completed accurately
• Ordering stock in line with company procedures while minimising wastage
• Maintaining clean, tidy, and attractive product displays, including promotions and price changes
• Completing housekeeping duties to keep front and back shop areas well organised
• Processing invoices and pharmacy paperwork accurately and on time
• Supporting the delivery of pharmacy services following suitable training.