Bartender - Sound Bar

Sound; Greater London; Sur place; GBP 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Wage Stream

Discounts & Perks

Refer a Friend (up to £1000)

Interest-Free Loans (season ticket)

Mental Health Support (on-site)

Gym discounts

Résumé du poste

The Cumberland is seeking a Food and Beverage Team Member in London. You will be at the frontline, preparing drinks, taking orders, and clearing tables while personalising each guest experience. The role offers cross-department exposure and a path to develop within hospitality, in a vibrant city hotel setting.

We value a warm, professional presence, teamwork and a passion for service. Benefits include pension, healthcare, and a supportive People Promise as part of a dynamic hotel team.

Qualifications

• A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career.
• Comfort in a front-line role facing the public, with a natural, approachable demeanor.
• Empathy and the ability to build meaningful relationships with guests and team members.
• Precision on drinks preparations and a keen eye for detail to ensure a flawless guest experience.
• Demonstrated desire to pursue a career in hospitality.
• Ability to work effectively as part of a team in a fast-paced environment.

Responsabilités

• Prepare drinks and take guest orders.
• Clear tables and provide attentive service.
• Personalize guest experiences to foster loyalty.
• Multiskill across departments to support growth and flexibility.
• Collaborate with colleagues to ensure guest satisfaction.

Connaissances

Commitment to service

Front-line service

Empathy

Drink prep accuracy

Hospitality career

Teamwork

Description du poste

Contract: Flexible
Payment: Hourly
Salary: £13.00 per hour + tronc

The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!

What you’ll be doing

As a Food and Beverage Team Member, you’ll be at the forefront of guest interaction, preparing drinks, taking orders, and clearing tables. But it’s more than just that—you’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return.

In this role, you’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments. We believe this flexibility allows our team members to adapt and grow within the hotel, making a positive impact on both guests and colleagues.

What you’ll bring

• A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
• Comfort in a front-line role facing the public, with a natural, approachable demeanor
• Empathy and the ability to build meaningful relationships with guests and team members
• Precision on drinks preparations and a keen eye for detail to ensure a flawless guest experience
• A demonstrated desire to pursue a career in hospitality
• Ability to work effectively as part of a team in a fast-paced environment

If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.

What you’ll get in return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
• Refer a Friend – Earn up to £1000 when friends join our team
• Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

• On-Site Mental Health First Aiders
• 24/7 Employee Assistance Line – Free, confidential advice
• Be Well Platform – Our Online fitness and wellness resources
• Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
• Social & Seasonal Events – Fun, inclusive celebrations
• People Council – A platform for every voice
• Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.