Bartender/Barista

Accor Hotels; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality brand is seeking a Bartender/Barista to join their team in London. The successful candidate will prepare a variety of beverages, deliver exceptional guest service, and maintain a welcoming atmosphere in line with luxury standards. This role offers the opportunity to work in a dynamic environment and develop your skills in mixology and customer service.

Qualifications

• Previous experience as a bartender or barista in a luxury hotel or premium café/bar setting.
• Strong knowledge of coffee brewing methods and bar mixology techniques.
• Fluent in English; additional languages are a plus.

Responsibilities

• Prepare and serve beverages including cocktails, coffee, tea, and other drinks.
• Ensure cleanliness of barista and bar areas in accordance with health regulations.
• Collaborate with colleagues to contribute to a positive team environment.

Skills

Guest service

Bar mixology

Coffee brewing

Attention to detail

Creativity

Education

Barista or bartending certification

Job description

Company Description

#BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Job Description

Position Overview:

The Bartender/Barista is responsible for preparing and serving a wide range of beverages, including expertly crafted cocktails, specialty coffees, and non-alcoholic drinks, while delivering exceptional service in line with Raffles & Fairmont standards. This role ensures a welcoming atmosphere and an engaging guest experience at the bar or café.

Key Responsibilities:

• Prepare and serve beverages including cocktails, coffee, tea, and other drinks with consistency and flair.

• Recommend beverages based on guest preferences and promote signature drinks and upselling opportunities.

• Ensure all bar or café equipment and counters are clean, well-stocked, and in proper working condition.

• Follow recipes, portion controls, and presentation standards.

• Maintain knowledge of beverage menus, ingredients, brewing techniques, and current trends.

• Handle guest interactions with professionalism and warmth, ensuring guest satisfaction.

• Follow proper cash handling procedures, including POS operation and billing.

• Maintain hygiene and cleanliness of barista and bar areas in accordance with health and safety regulations.

• Assist in inventory control, restocking, and daily opening/closing procedures.

• Collaborate with colleagues and contribute to a positive team environment.

Qualifications

Qualifications:

• Previous experience as a bartender or barista in a luxury hotel, fine dining, or premium café/bar setting.

• Strong knowledge of coffee brewing methods and bar mixology techniques.

• Barista or bartending certification is an advantage.

• Excellent guest service, interpersonal, and communication skills.

• Attention to detail, creativity, and passion for beverages.

• Ability to work under pressure in a fast-paced environment.

• Fluent in English; additional languages are a plus.