BARTENDER

Hargreaves Enterprises Ltd; United Kingdom; On-site; GBP 16,531 - 19,286; Part time

Benefits offered by this job

Staff meals

Staff accommodation

Venue discounts

Tips

End of year party

Job summary

Hargreaves Enterprises Ltd operates Lake View Garden Bar in the Lake District and seeks a Bartender to deliver excellent guest service. You will understand SOPs, take drink orders, and work with reservation and till systems while keeping the bar clean and prepared.

The role requires hospitality experience and bar/cocktail skills, plus strong presentation and communication. Weekend and night availability is expected; perks include staff meals, tips, accommodation, discounts, and a year-end party.

Qualifications

• Prior hospitality experience preferred
• Experience behind a bar and using till systems preferred
• Exceptional personal presentation and communication skills
• Passion for delivering exceptional guest service
• Comfortable talking with customers and upselling

Responsibilities

• Understand venue SOPs and drink orders.
• Interact with reservation and till systems to ensure smooth service.
• Keep bar area clean, tidy and prepped, follow opening/closing checklists.
• Settle customer accounts accurately and efficiently.
• Answer guest queries politely and provide menu information.
• Coordinate with kitchen and guests for a seamless experience.
• Answer questions about bookings, brands, menu items, ingredients and pricing.

Skills

Hospitality experience

Bar experience

Cocktails

Customer service

Upselling

English speaking

Tools

Till system

Reservation system

POS system

Job description

Lake View Garden Bar is part of Hargreaves Enterprises, a leading hospitality company in the Lake District with a portfolio of 5 destination brands. Ranging from luxury boutique accommodation to stunning cocktails and outstanding views. If our well-known name isn’t what you are looking for on your CV then maybe our commitment to nurturing our staff and them winning awards is of more interest to you. This is all possible because you have access to in-house training, industry-level courses or funded university learning. Finally, if that doesn’t convince you to work for us then maybe our innovative approach will. We use ground source and air source to create green heating and cooling all in the name of cutting our carbon footprint and making more sustainable choices. Our work goes further than this though as we work with key suppliers to create more sustainable drinks.

Find out about the Bartender role.

• Understand the venue's Standard Operating Procedures (SOPs)
• Creating the drinks orders you
• Understand and interact with our reservation system
• Understand and interact with our till system
• Understand the food and drink menu content, menu changes made, and be aware of any promotional activities running.
• Keep your bar area clean, tidy, and well-prepared and follow our operational opening and closing checklists.
• Efficiently manage the proper settlement of all customer accounts.
• Answer guest queries in a polite and helpful manner.
• Taking cash or card/phone payments from customers.
• Communicate with the kitchen and the guests to ensure a smooth experience.
• Answers questions about bookings, other brands, menu items, ingredients, allergens and pricing.

For this role we are looking for people who are.

• Previous experience within hospitality (preferred but not essential)
• Experience working behind a bar, using till systems and making cocktails. (preferred but not essential)
• Exceptional personal presentation and communication skills
• Passion for delivering exceptional levels of guest service
• Comfortable talking with customers, recommending upsells and working in a busy environment.

Ideally you will have:

• A passionate interest in the food and beverage world, keeping up to date with industry trends
• A drive to upsell.
• An ability to work for long hours standing.
• The availability to work weekends & nights
• Competent level of English spoken and written

Your employee package is as follows:

• (the adventure starts here)
• Access to apply for staff accommodation.
• Monthly staff tips.**
• Staff meals for £3.00
• Discounts within our venues.
• Local discount on activities.
• End of year staff blow-out party.
• Pay starts from between £12.75-£13.00 per hour, age dependant.

Find out about the training available.

We offer a suite of in-house, accredited and on‑going training for all staff.

Be part of our extraordinary academy training programs.

Get industry recognised with accredited level 2-5 programs available.

Be a part of a family where we encourage and foster ongoing personal development, sharing best practices, out the box thinking and a technology first approach.

Opportunity to earn whilst you learn with our UCAS Degree Apprenticeship.