Bartender

Hand Picked Hotels Ltd; Sutton Coldfield; On-site; GBP 27,040 - 34,000; Full time

Benefits offered by this job

Service charge

Spa & gym access

Free onsite parking

Pension

Job summary

Hand Picked Hotels is seeking a Bartender for the New Hall Hotel & Spa in Sutton Coldfield. You will deliver outstanding drink service in a welcoming environment, maintaining high standards of presentation and guest care.

You should have hospitality experience, be a strong team player, and flexible to cover weekends. The role is full-time, roughly 40 hours per week, with a competitive £13 per hour plus service charge and benefits.

Qualifications

• Previous bar, restaurant, or hospitality experience preferred.

Responsibilities

• Deliver outstanding drink service in a welcoming, professional environment.
• Maintain bar cleanliness, stock levels and presentation to high standards.
• Provide friendly, attentive guest service and contribute to smooth day-to-day bar operations.

Skills

Hospitality experience

Job description

Hand Picked Hotels

Bartender – New Hall Hotel & Spa
Location: Sutton Coldfield, Birmingham, B76 1QX
Salary: Starting at £13 per hour + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Bartender at New Hall Hotel & Spa, part of Hand Picked Hotels.

Set in the heart of stunning countryside, New Hall Hotel & Spa is more than a luxury destination, it’s a place where hospitality professionals thrive. Known for exceptional events, indulgent spa experiences, and award-winning dining, we create memorable moments for every guest, every day.

We’re looking for passionate, talented individuals to join our team. At New Hall, you’ll work in inspiring surroundings, alongside colleagues who value teamwork, creativity, and excellence. Whether your expertise is in guest services, events, culinary arts, or spa and wellness, you’ll have the opportunity to grow, develop your skills, and make a real impact.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, New Hall Hotel & Spa offers an inspiring place to grow your career.

What will the role involve?

As a Bartender, you will play a key role in creating an exceptional guest experience by delivering outstanding drink service in a welcoming and professional environment. With excellent attention to detail and a passion for hospitality, you will prepare and serve beverages to the highest standards, ensure the bar area is clean, organised, and fully stocked, and maintain consistency in presentation and service. Your friendly and engaging approach will help create memorable experiences for our guests while contributing to the smooth day-to-day running of the bar.

A strong team player, you will work confidently alongside colleagues across the venue, providing excellent customer service and helping uphold our reputation for outstanding hospitality and quality service.

This is a full-time role working 5 days out of 7, including weekends on a rota basis, averaging 40 hours per week, although hours may vary depending on business needs.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £13 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Complimentary spa and gym access (*where available, restrictions apply at some venues).
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have previous bar, restaurant, or hospitality experience, with the confidence to work as part of a team and deliver exceptional customer service in a fast-paced and busy bar environment. Experience preparing and serving a range of beverages, including cocktails, wines, beers, and spirits, would be advantageous.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.