Bartender

Swinton Park Hotel; Masham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Country Club & Spa access

50% discount on food & beverage

50% discount on spa days

Stays at Swinton Park Hotel & SwintonB

Job summary

Swinton Park Hotel's Samuel's Restaurant is seeking a motivated Bartender to join the Terrace team. You will deliver memorable service, showcase product knowledge, and maintain a warm, professional approach in a fast-paced setting.

The role focuses on guest satisfaction through upselling, accurate drink preparation, and collaborating with colleagues to ensure a seamless dining experience. This is a full-time position supporting a carbon-conscious estate with exceptional hospitality standards.

Qualifications

• Previous experience working behind a bar in a hospitality environment.
• A passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Confidence in recommending and selling food and beverage products.
• A positive, friendly, and professional attitude.
• The ability to work efficiently in a busy team environment.
• Good attention to detail and organisational skills.

Responsibilities

• Deliver friendly, professional, and efficient service to all guests.
• Create a welcoming atmosphere and ensure every guest receives a high standard of care.
• Provide recommendations and confidently promote menu items, beverages, and specials.
• Identify opportunities to upsell products and enhance the guest experience.
• Respond courteously to guest enquiries and assist with any requests.
• Maintain the smooth day-to-day operation of the bar.
• Prepare and serve drinks to guests efficiently and accurately.
• Ensure the bar is fully stocked with all necessary supplies.
• Maintain high standards of cleanliness, presentation, and organisation throughout service.
• Support opening and closing procedures, including bar setup and close-down duties.
• Follow all cash handling and payment procedures accurately.
• Ensure all guest charges and end-of-shift reconciliations are completed correctly.
• Adhere to company policies, procedures, and service standards at all times.
• Complete daily operational checklists and records as required.
• Arrive for shifts punctually and presented in the correct uniform.
• Work collaboratively with colleagues to ensure seamless service delivery.
• Undertake additional duties as requested by supervisors or managers.

Skills

Bar experience

Customer service

Communication

Upselling

Teamwork

Attention to detail

Job description

Bartender - Samuel's Restaurant

Full Time 40 hours per week working 5 days over 7 including evenings and weekends

We take pride in being a reputable and forward-thinking employer, committed to fostering a supportive, engaging, and dynamic work environment. As a carbon-neutral estate with an ambition to become carbon negative, we are equally dedicated to environmental responsibility as we are to our people. Our culture is built on continuous improvement, collaboration, and a shared sense of purpose. We place a strong emphasis on the wellbeing of our team, recognising that our people are at the heart of everything we do.

Samuel’s Restaurant is modern British brasserie, delivering elegant, seasonal cuisine inspired by our Estate to Plate philosophy. Using the finest estate grown and locally sourced ingredients, the team is dedicated to excellence, attention to detail, and truly exceptional guest experiences.

We are currently looking for an enthusiastic and customer-focused Bartender to join our Terrace team.

About the Role

As a Bartender, you will play a key role in delivering outstanding service to guests visiting our Terrace restaurant and bar. You will ensure every guest enjoys a memorable dining experience through attentive service, excellent product knowledge, and a warm, professional approach.

This is an exciting opportunity for someone who enjoys working in a fast-paced hospitality environment and takes pride in providing exceptional customer service.

Key ResponsibilitiesGuest Service

• Deliver friendly, professional, and efficient service to all guests.
• Create a welcoming atmosphere and ensure every guest receives a high standard of care.
• Provide recommendations and confidently promote menu items, beverages, and specials.
• Identify opportunities to upsell products and enhance the guest experience.
• Respond courteously to guest enquiries and assist with any requests.

Bar Operations

• Maintain the smooth day-to-day operation of the bar.
• Prepare and serve drinks to guests efficiently and accurately.
• Ensure the bar is fully stocked with all necessary supplies.
• Maintain high standards of cleanliness, presentation, and organisation throughout service.
• Support opening and closing procedures, including bar setup and close-down duties.

Cash Handling & Compliance

• Follow all cash handling and payment procedures accurately.
• Ensure all guest charges and end-of-shift reconciliations are completed correctly.
• Adhere to company policies, procedures, and service standards at all times.
• Complete daily operational checklists and records as required.

Team Support

• Arrive for shifts punctually and presented in the correct uniform.
• Work collaboratively with colleagues to ensure seamless service delivery.
• Undertake additional duties as requested by supervisors or managers.

What We're Looking For

We would love to hear from candidates who have:

• Previous experience working behind a bar in a hospitality environment.
• A passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Confidence in recommending and selling food and beverage products.
• A positive, friendly, and professional attitude.
• The ability to work efficiently in a busy team environment.
• Good attention to detail and organisational skills.

Package description

At Swinton Estate we take pride in recognising and rewarding the dedication of our team members.

Alongside competitive pay and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life.

With 30 days’ annual leave - pro rata for part time (including bank holidays) and access to the NEST pension scheme for eligible team members, we’re committed to supporting your wellbeing, security, and professional growth.

From exclusive access to our award-winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence.

Working with us means becoming part of a team that values quality, care, and genuine hospitality in everything we do.

A few of the exclusive privileges our team enjoy include:

• Access to the Country Club and Spa facilities
• 50% discount on food and beverage (including Cookery School and Chefs Table) for you and up to 5 guests
• 50% discount on spa days for you and up to 3 guests
• Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family
• And many more!