Bartender

Delta Hotels by Marriott Tudor Park Country Club; Maidstone; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

Marriott discounts across 140+ países

Job summary

Delta Hotels by Marriott Tudor Park Country Club is seeking a guest-focused team member to contribute to memorable dining experiences. Welcome guests, take and serve orders, explain menu items, and uphold cleanliness and safety standards.

Enjoy free meals on duty, a provided uniform, access to Marriott discounts across 140 countries, pension, EAP, and ongoing training and career development within Marriott's global network.

Qualifications

• At least 1 year of related customer service experience.
• Supervisory experience not required.
• No license or certification required.

Responsibilities

• Greet guests and provide a warm, friendly dining experience.
• Take and serve orders accurately while maintaining quality standards.
• Explain menu items and ingredients to guests.
• Maintain dining area cleanliness and organisation.
• Coordinate with kitchen for timely service of food and beverages.
• Handle inquiries and resolve complaints professionally.
• Promote restaurant services and specials to drive sales.
• Follow safety and hygiene protocols.
• Assist with inventory and restocking supplies.
• Support teammates to achieve common goals.

Skills

Customer service experience

Communication skills

Teamwork

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities:

• Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
• Take and serve orders accurately, adhering to quality and presentation standards.
• Provide detailed information about menu items, including ingredients and preparation methods.
• Maintain cleanliness and organisation in the dining area and service stations.
• Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Handle guest inquiries and complaints professionally, resolving issues promptly.
• Promote restaurant services and specials to enhance guest experience and drive sales.
• Follow safety and hygiene protocols to ensure a safe working environment.
• Assist with inventory management and restocking supplies as needed.
• Support team members and collaborate to achieve common goals.

Safety And Company Policies

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications

• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

Join us and be part of a team that values excellence, sustainability, and career growth.