Bars Manager

Compass Group UK & Ireland; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join Aston Villa Football Club as a Bars Manager and play a vital role in delivering exceptional matchday experiences. You'll manage a large team, oversee bar operations, drive sales, and ensure compliance with key service standards in a dynamic environment. Enjoy competitive pay, career development opportunities, and be part of a renowned hospitality team.

Benefits

Competitive pay and performance-related incentives

Meals on duty and uniform provided

Free on-site parking

Access to staff benefits and discount programmes

Opportunities for career development and training

Qualifications

• Proven experience in a bar or hospitality management role.
• Strong leadership and team management abilities.
• Sound knowledge of bar operations and licensing laws.

Responsibilities

• Lead bar operations on matchdays and events.
• Recruit and train bar supervisors and staff.
• Ensure compliance with health & safety regulations.

Skills

Leadership

Communication

Organizational skills

Customer service

Stock control

Health & safety knowledge

Job description

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Job Introduction
Role Overview

As Bars Manager at Aston Villa Football Club, you will play a vital leadership role in delivering an exceptional matchday and event experience. Responsible for overseeing all bar operations across Villa Park, you will manage a large team, ensure operational excellence, drive sales, and maintain the highest standards of service, hygiene, and compliance.
Key Responsibilities

• Lead the planning and delivery of bar operations on matchdays, corporate events, and private functions
• Recruit, train, and manage a team of bar supervisors and front-line staff
• Ensure all bars operate efficiently, safely, and in compliance with licensing and health & safety regulations
• Manage stock control, ordering, deliveries, and minimise waste through effective processes
• Deliver exceptional customer service standards across all bar areas
• Drive revenue growth through effective upselling, promotions, and innovation
• Produce rotas and staffing plans in line with business requirements and labour budgets
• Maintain cleanliness, functionality, and presentation of all bar areas and equipment
• Monitor performance metrics and customer feedback, using data to inform improvement plans

What We're Looking For

• Proven experience in a bar or hospitality management role, ideally in a stadium, arena, or large event venue
• Strong leadership skills with the ability to motivate and develop a large, diverse team
• Excellent organisational and communication abilities
• Sound knowledge of bar operations, stock control, licensing laws, and health & safety procedures
• Results-oriented, with a focus on delivering great guest experiences and driving commercial success
• Flexible and committed - able to work evenings, weekends, and all matchdays

What We Offer

• A unique opportunity to work with one of the UK's most iconic football clubs
• Competitive pay and performance-related incentives
• Meals on duty and uniform provided
• Free on-site parking
• Access to staff benefits and discount programmes
• Opportunities for career development and training through Levy UK & Ireland and Compass Group
• A supportive, inclusive, and high-performance working environment

About Us
Aston Villa Football Club is steeped in history and ambition. As part of Levy UK & Ireland, the market leader in sports and event hospitality (a division of Compass Group UK & Ireland), we strive to create extraordinary guest experiences. Our team at Villa Park is passionate about delivering excellence on every level-from the bar to the boardroom.

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0906/92706001/52743221/SU #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!