Barista (up to full time, Whitchurch CF14)

Coffi Lab Ltd; Cardiff; On-site; GBP 15,000 - 19,000; Full time

Job summary

Coffi Lab Ltd is hiring a friendly Barista for our Whitchurch store. You will deliver a warm customer experience, craft coffee with attention to recipe and milk, and help keep the store clean and welcoming.

Shifts include early mornings and variable hours as we operate daily; you will join a flexible team, with rota planning at least a week in advance. Training is provided to ensure excellent service and product quality.

Qualifications

• Experience in high-volume retail, hospitality or restaurant desirable.
• Previous coffee experience desirable; full training and support provided.
• Be dependable, organised, clear and friendly with customers.

Responsibilities

• Delighting every customer with a warm Coffi Lab customer experience.
• Crafting consistently beautiful coffee with basic latte art and milk knowledge.
• Helping the team keep the store spotless and welcoming.
• Multitask and follow processes to balance speed of service and quality.

Skills

Customer service

Team player

Communication

Multitasking

Job description

Our wonderful Coffi Lab Baristas are central to the creation of the exceptional customer experience that we strive for. Providing prompt service and great tasting coffee in a warm, friendly and engaging manner.

If you are looking to join a company with heart, with the added bonus of daily visits from our friendly, four-legged customers, this could be the opportunity for you.

We are looking for someone to join our Whitchurch team working approximately 4 or 5 days per week (a max of 35-40hrs). We are open 7 days per week and so we look for as much flexibility as possible. Rotas are prepared at least a week in advance. Our Team Members each work their share of open and close shifts.The open shifts starts as early as 6:30am and the close shift finishes around 6:30pm. All of our Baristas are paid £12.75 per hour.

Day to day, you will be responsible for:

• Delighting every customer with a warm Coffi Lab customer experience.

• Crafting consistently beautiful coffee with basic latte art (following recipe and presentation standards and understanding all milks served).

• Helping your team to keep the store spotless - ensuring that it is a nice place to both work in and visit.

• The stores can be busy and so you will need to multitask and follow processes in order to maintain both speed of service and quality of product.

We are looking for someone to...

• Be dependable. Being a team player really helps everything run like clockwork.

• Be clear. Effective and efficient communication skills are important to get your message across.

• Be organised. You must be able to multi-task as there is a lot involved in ensuring that our customer experience is consistent from the first to the last.

• Be steady. Our stores can get very busy and our teams need to be able to cope with a change of pace, both up and down.

• Be friendly. We want our teams to find the fun at work. You will need to be an approachable, kind colleague, whilst also being welcoming and attentive to our customers.

Experience within a high-volume retail, hospitality or restaurant environment is desirable but not essential. Previous coffee experience is also desirable, however full training and support will be provided.