Barista (part time, Rhiwbina)

Coffi Lab Ltd; Cardiff; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Training provided

Job summary

Coffi Lab Ltd is seeking a friendly Barista in the Rhiwbina area, Cardiff, to join our team on a 24 or 32-hour per week contract. You will help deliver great customer service from early mornings to early evenings as we operate 7 days a week, with shifts starting around 6:30am and finishing around 6:30pm.

You'll craft high-quality coffee with basic latte art, maintain a clean, welcoming store, and work with a supportive team.

Qualifications

• Experience in high-volume retail, hospitality or restaurant environments is desirable.
• Full training and support will be provided.
• Willingness to work varied shifts, including early mornings and weekends.

Responsibilities

• Delight every customer with Coffi Lab customer service.
• Craft coffee with latte art following recipe and presentation standards.
• Help keep the store spotless and welcoming for both staff and customers.
• Multitask effectively to maintain speed of service and quality.
• Be dependable and a team player to keep operations running smoothly.
• Communicate clearly and efficiently with teammates and customers.
• Be organised to manage multiple tasks during busy periods.
• Stay calm and friendly even when the store is busy.

Skills

Customer service

Latte art

Multitasking

Communication skills

Team player

Job description

Our wonderful Coffi Lab Baristas are central to the creation of the exceptional customer experience that we strive for. Providing prompt service and great tasting coffee in a warm, friendly and engaging manner.

If you are looking to join a company with heart, with the added bonus of daily visits from our friendly, four-legged customers, this could be the opportunity for you.

We are looking for someone to join our Rhiwbina team working 3 or 4 days per week (24 or 32hrs). We are open 7 days per week and so we look for as much flexibility as possible. Rotas are prepared at least a week in advance. Our Team Members each work their share of open and close shifts.The open shifts starts as early as 6:30am and the close shift finishes around 6:30pm. All of our Baristas are paid £12.75 per hour.

Day to day, you will be responsible for:

• Delighting every customer with our magnificent Coffi Lab customer service.

• Crafting consistently beautiful coffee with basic latte art (following recipe and presentation standards and understanding all milks served).

• Helping your team to keep the store spotless - ensuring that it is a nice place to both work in and visit.

• The stores can be busy and so you will need to multitask and follow processes in order to maintain both speed of service and quality of product.

We are looking for someone to...

• Be dependable. Being a team player really helps everything run like clockwork.

• Be clear. Effective and efficient communication skills are important to get your message across.

• Be organised. You must be able to multi-task as there is a lot involved in ensuring that our customer experience is consistent from the first to the last.

• Be steady. Our stores can get very busy and our teams need to be able to cope with a change of pace, both up and down.

• Be friendly. We want our teams to find the fun at work. You will need to be an approachable, kind colleague, whilst also being welcoming and attentive to our customers.

Experience within a high-volume retail, hospitality or restaurant environment is desirable but not essential. Previous coffee experience is also desirable, however full training and support will be provided.