Barista Maestro

TN United Kingdom; Tollesbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Barista Maestro, where your passion for coffee and leadership skills will shine. This role offers a unique opportunity to inspire a team while creating memorable experiences for customers. With a focus on teamwork and high standards, you'll lead shifts, train new staff, and engage in exciting daily challenges. Enjoy great perks like discounts, a retirement plan, and the chance to support community initiatives. Embrace a culture of inclusivity and continuous growth in a dynamic retail environment.

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection Cover

Costa Discount App

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Discounts on gym memberships

Feel Good discounts platform

Qualifications

• Experience in team leadership in a busy environment.
• Passion for coffee and customer service.

Responsibilities

• Lead shifts and support colleagues in delivering great customer experiences.
• Train and accredit new Baristas while maximizing team talents.
• Maintain high standards in store operations and product quality.

Skills

Team Leadership

Customer Service

Coffee Knowledge

Reliability

Flexibility

Job description

Team Leader (Barista Maestro) - Maldon Blackwater Retail Park - 18 hours per week - FTC

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependent on store location)

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll be involved in day-to-day operations, stock maintenance, health & safety, store marketing, and other engaging activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Maximizing people’s talents to boost sales
3. Training and accrediting new Baristas
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a busy environment
3. Desire to share responsibility
4. A love of turning knowledge into innovative ideas to help your store succeed
5. Willingness to learn, be bold, brave, and action-oriented
6. Flexible approach and can-do attitude to handle exciting daily challenges

What we can offer

We’re really proud of our team members’ contributions and want you to feel valued and rewarded with great perks:

1. Free handmade drinks during shifts plus 50% discount on food and bottled drinks
2. Costa Coffee Retirement Plan with matching contributions
3. Life Insurance & Income Protection Cover (if you join our pension scheme)
4. Costa Discount App – 50% off food & drinks in Costa stores when not working
5. Cycle to Work Scheme for savings on bikes and accessories
6. Share Incentive Plan – opportunity to become a Coca-Cola shareholder
7. Salary Sacrifice Pension Scheme with up to 10% matched contributions
8. Shoes for Crews – discounted shoe purchase scheme
9. Discounts on gym memberships & fitness accessories
10. Feel Good discounts platform and app for instant cashback and savings at various retailers

Additionally, you’ll be supporting fundraising for our Costa Foundation, helping children in coffee-growing communities access education.

About us

At Costa Coffee, our core values are Passion, Warmth, Trust, and Courage. We’re the No. 1 coffee brand in the UK for 14 consecutive years. Join a genuine, passionate, and warm team that shares a love for coffee and delivering great experiences.

We encourage diverse thoughts and ideas, support risk-taking, and promote continuous learning and growth. Our culture champions individuality and inclusivity. Be yourself at Costa.

For reasonable adjustments and queries, please contact us.

Other details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Fixed Term Contract
• Location: Chelmsford, UK and surrounding areas listed