Barista Maestro

TN United Kingdom; Stockport; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the coffee sector is seeking a passionate Barista Maestro to lead a team and create memorable experiences for customers. This role offers a unique opportunity to step into leadership, where you will oversee daily operations, ensure high standards of service, and inspire your colleagues. With a focus on teamwork and customer satisfaction, you will play a pivotal role in fostering a vibrant store environment. Enjoy great perks, including discounts and a retirement plan, while making a positive impact in your community through fundraising initiatives.

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Savings on gym memberships

Feel Good discounts platform

Qualifications

• Experience in team leadership within a dynamic environment.
• Ability to inspire and motivate team members.

Responsibilities

• Lead shifts to deliver exceptional customer experiences.
• Train and accredit new Baristas while maximizing sales.

Skills

Team Leadership

Customer Service

Reliability

Flexibility

Job description

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Barista Maestro

The Peel Centre, Stockport, St. Marys Way, Stockport SK1 2HD, UK Req #71381 27 June 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (depending on store location)

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll be involved in day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to prioritize customer service.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Maximizing sales by leveraging people’s talents and placing them in the right roles
3. Training and accrediting new Baristas
4. Familiarizing with new recipes and ranges, and sharing the news with the team
5. Driving high standards every time, whether through espresso quality or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a dynamic environment
3. Desire to share responsibility
4. Ability to turn knowledge into innovative ideas to help the store succeed
5. Willingness to learn, be bold, brave, and action-oriented
6. Flexible approach and can-do attitude to handle daily challenges

What we can offer

We’re proud of our team’s work and want you to feel valued and rewarded with great perks:

1. Free handmade drinks during shifts plus 50% discount on food and bottled drinks
2. Costa Coffee Retirement Plan with matching contributions
3. Life Insurance & Income Protection Cover (if you join our pension scheme)
4. Costa Discount App – 50% off food & drinks in Costa stores when not working
5. Cycle to Work Scheme for savings on bikes and accessories
6. Share Incentive Plan – opportunity to become a Coca-Cola shareholder
7. Salary Sacrifice Pension Scheme with up to 10% matched contributions
8. Shoes for Crews – discounted shoe purchase scheme
9. Savings on gym memberships & fitness accessories
10. Feel Good discounts platform and app for cashback and savings at various retailers

Additionally, you’ll participate in fundraising for our Costa Foundation, supporting children in coffee-growing communities with access to education.

A bit about us

At Costa Coffee, our values are Passion, Warmth, Trust, and Courage. We’re the No. 1 coffee brand in the UK for 14 consecutive years. Join a genuine, passionate, and warm team that loves coffee and delivering great experiences to our customers, communities, and colleagues.

We promote diversity of thought and ideas, encouraging fearless work, mutual support, and continuous growth. We celebrate individuality and foster an inclusive culture where everyone can be themselves.

For reasonable adjustments or general queries, please contact us.

Other details

1. Job Function: Retail Operations - Team Leader
2. Pay Type: Hourly
3. Job Start Date: 26 July 2024
4. Location: The Peel Centre, Stockport, St. Marys Way, Stockport SK1 2HD, UK