Barista Maestro

TN United Kingdom; Heanor; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the coffee sector is seeking a passionate Barista Maestro to inspire a love for coffee. This role involves leading a team to deliver memorable customer experiences while ensuring high standards in coffee quality. As a Barista Maestro, you will gain leadership responsibilities, training new team members, and maintaining operational excellence. With a strong commitment to employee well-being, the company offers attractive perks, including discounts and a retirement plan. If you thrive in a dynamic environment and are eager to make a difference, this is the perfect opportunity for you.

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection

Cycle to Work Scheme

Share Incentive Plan

Discounts on gym memberships

Feel Good discounts platform

Qualifications

• Experience in team leadership within a lively environment.
• Reliability in opening and closing the store safely and punctually.

Responsibilities

• Leading shifts to support colleagues in delivering excellent experiences.
• Training and certifying new Baristas.
• Maintaining high standards in coffee quality and customer satisfaction scores.

Skills

Team Leadership

Customer Service

Creativity

Reliability

Flexibility

Job description

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Barista Maestro

Costa Heanor Heanor RP Pod, Pod, Heanor Retail Park, Heanor, Derbyshire, United Kingdom Req #71993 14 July 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to lead a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (depending on store location)

As a Barista Maestro, you’ll gain leadership responsibilities, accountability, and autonomy. You’ll be involved in daily operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll create uplifting experiences for customers and motivate your team to prioritize customer service.

What’s involved?

1. Leading shifts to support colleagues in delivering excellent experiences
2. Utilizing team talents to maximize sales
3. Training and certifying new Baristas
4. Learning about new recipes and ranges and sharing updates with the team
5. Maintaining high standards in coffee quality and customer satisfaction scores

A bit about you

A passion for coffee and people is just the start. What else makes a great Barista Maestro?

1. Reliability in opening and closing the store safely and punctually
2. Experience in team leadership within a lively environment
3. Willingness to share responsibility
4. Creativity and initiative to help your store succeed
5. Desire to learn, be bold, and take action
6. Flexible, proactive, and ready for daily challenges

What we can offer

We’re proud of our team’s work and want you to feel valued with great perks and benefits:

• Free handmade drinks during shifts and 50% discount on food and bottled drinks
• Costa Coffee Retirement Plan with matching contributions
• Life Insurance & Income Protection (via our pension scheme)
• 50% off food & drinks in Costa stores when not working (Costa Discount App)
• Cycle to Work Scheme for savings on bikes and accessories
• Share Incentive Plan to become a Coca-Cola shareholder
• Salary Sacrifice Pension Scheme with up to 10% matched contributions
• Shoes for Crews discount scheme
• Discounts on gym memberships and fitness gear
• Feel Good discounts platform for cashback and savings at various retailers

Additionally, you’ll participate in fundraising for the Costa Foundation, supporting children in coffee-growing communities to access education.

A bit about us

Our values—Passion, Warmth, Trust, and Courage—are at our core. As the No. 1 coffee brand in the UK for 14 consecutive years, we’re a passionate, warm team that loves coffee and delivering great experiences.

We promote diversity of thought and ideas, encourage risk-taking, and support continuous learning and growth. We celebrate individuality and foster an inclusive culture where everyone can be themselves at Costa.

For reasonable adjustments or general inquiries, please contact us.

Other details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Permanent
• Minimum Hiring Rate: £12.33
• Location: Costa Heanor Heanor RP Pod, Pod, Heanor Retail Park, Heanor, Derbyshire, United Kingdom