Barista Maestro

TN United Kingdom; ST Andrews; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading coffee brand as a Team Leader and inspire your team to deliver exceptional service. In this role, you'll manage daily operations, train new Baristas, and create uplifting customer experiences. With a focus on teamwork and passion for coffee, you'll enjoy a supportive environment that values your contributions. Benefit from attractive perks like free drinks during shifts, a retirement plan, and discounts on food and fitness. If you're ready to take on leadership responsibilities and make a difference, this is the perfect opportunity for you.

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection

Cycle to Work Scheme

Share Incentive Plan

Discounts on gym memberships

Feel Good discounts platform

Qualifications

• Experience in a leadership role within a busy environment.
• Ability to inspire a team and enhance customer experiences.

Responsibilities

• Lead shifts to ensure exceptional customer experiences.
• Train and accredit new Baristas while maintaining product quality.

Skills

Leadership

Customer Service

Team Management

Reliability

Innovative Thinking

Job description

Team Leader (Barista Maestro)

Location: Costa St Andrews, 83 Market Street, St Andrews, Fife, United Kingdom

Hours: 24/30 hrs per week

At Costa Coffee, we aim to inspire the world to love great coffee. We value passion, energy, and teamwork to create memorable experiences for our customers. If you're an aspiring Store Manager ready to lead a team, this role might be perfect for you.

About the Role

Starting pay of £12.33 – 13.33 per hour, increasing with training to £12.83-13.83 depending on store location.

As a Barista Maestro, you'll gain leadership responsibilities, accountability, and autonomy. Your duties include managing daily operations, stock, health & safety, store marketing, and more. Your focus will be on creating uplifting customer experiences and inspiring your team to prioritize excellent service.

Responsibilities

1. Leading shifts to support your team in delivering exceptional customer experiences
2. Maximizing sales by leveraging team talents
3. Training and accrediting new Baristas
4. Learning and sharing new recipes and product ranges
5. Maintaining high standards in product quality and customer service

About You

A passion for coffee and people is essential. Additional qualities include:

1. Reliability in opening and closing the store
2. Leadership experience in a busy environment
3. Willingness to share responsibility
4. Ability to turn knowledge into innovative ideas for store success
5. Willingness to learn, be bold, and take action
6. Flexible, can-do attitude to handle daily challenges

What We Offer

We value our team members and offer attractive perks:

• Free handmade drinks during shifts and 50% discount on food and bottled drinks
• Costa Coffee Retirement Plan with matching contributions
• Life Insurance & Income Protection (with pension scheme)
• 50% off food & drinks in Costa stores via the Discount App
• Cycle to Work Scheme
• Share Incentive Plan
• Salary Sacrifice Pension Scheme (up to 10% matched contributions)
• Shoes for Crews discount scheme
• Discounts on gym memberships and fitness accessories
• Feel Good discounts platform and app for cashback and savings

Additionally, you can contribute to fundraising for the Costa Foundation, supporting education in coffee-growing communities.

About Us

Our core values are Passion, Warmth, Trust, and Courage. As the UK's No. 1 coffee brand for 14 consecutive years, we foster a culture of diversity, inclusion, and continuous growth. We encourage sharing ideas, taking risks, and supporting one another. Be yourself at Costa.

Additional Details

• Job Function: Retail Operations - Team Leader
• Pay Type: Hourly
• Employment: Permanent
• Minimum Rate: £12.33
• Start Date: 02 August 2024