Barista Maestro

Costa Coffee; Fenton; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a global coffee brand as a Team Leader, where you'll blend your leadership skills with a passion for coffee. In this role, you'll create smooth shifts, train new team members, and maintain high standards in customer service. With a competitive pay structure and fantastic perks, this is an opportunity to grow within a supportive and inclusive environment. Lead your team to success while making a difference in coffee-growing communities. Be part of a company that values authenticity and encourages you to bring your unique qualities to the forefront.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

Competitive pension scheme

Costa Financial Support Fund

Qualifications

• Proven experience in a leadership role within retail.
• Ability to train and mentor new team members effectively.

Responsibilities

• Create smooth shifts and manage busy periods effectively.
• Train and accredit new Baristas to maintain high standards.

Skills

Team Leadership

Training and Development

Customer Service

Recipe Development

Job description

23 April 2025

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

Why choose Costa?

Starting pay £12.93 – £13.93* per hour, increasing with training to £13.43-£14.43 depending on store location.

We are a global coffee brand with ambitious plans and some fantastic perks:

• Access to the Coca-Cola share scheme, including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A competitive pension scheme, matched up to 10%
• The Costa Financial Support Fund, assisting team members facing unexpected financial pressures

We are committed to being a great place to work, encouraging you to bring your authentic self. We support diversity, equity, and inclusion, and continuously work with our teams to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

While we are a global brand, we remain connected to our roots through the Costa Foundation and our community initiatives. Regardless of your role, you can help us make a difference in coffee-growing communities and support your local community.

What you’ll do

Being a Team Leader is about more than just leading; it’s your opportunity to step up. Your responsibilities include:

• Creating smooth shifts, even during busy periods
• Training and accrediting new Baristas
• Driving success for yourself and your team
• Developing new recipes to energise your team
• Maintaining high standards, from crafting excellent espressos to achieving monthly coffee excellence scores

Who you are

We value your unique qualities:

• An example setter, someone trustworthy to keep everything running smoothly
• A leader, eager to take on new responsibilities
• A learner, ready to turn knowledge into innovative ideas

*Pay rate applicable from 1st April 2025

• Job Function (REQUIRED FIELD): Retail Operations - Team Leader