Barista Maestro

TN United Kingdom; Farnborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player seeks a Barista Maestro to inspire a love for coffee and lead a passionate team. This role offers a unique opportunity to take on leadership responsibilities while ensuring exceptional customer experiences. You will be at the forefront of daily operations, from training new team members to maximizing sales and maintaining high standards. With a focus on teamwork and a can-do attitude, you will contribute to a vibrant atmosphere where every day presents new challenges and rewards. Join a company that values passion, warmth, and trust, and be part of a team dedicated to delivering memorable moments for customers.

Benefits

Free handmade drinks during shifts

50% discount on food and bottled drinks

Costa Coffee Retirement Plan

Life Insurance & Income Protection Cover

Costa Discount App

Cycle to Work Scheme

Share Incentive Plan

Discounted shoe purchase scheme

Discounts on gym memberships

Feel Good discounts platform

Qualifications

• Passion for coffee and people.
• Experience in a busy environment.

Responsibilities

• Lead shifts to support colleagues and enhance customer experience.
• Train and accredit new Baristas.
• Drive high standards in coffee quality and service.

Skills

Team Leadership

Customer Service

Reliability

Flexibility

Job description

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Barista Maestro

Meadow Gate Ave, Farnborough GU14 6FG, UK Req #72303 22 July 2024

Team Leader (Barista Maestro)

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. If you’re an aspiring Store Manager ready to head up a team, this could be the perfect role for you.

A bit about the role

Starting pay of £12.33 – 13.33 per hour, rising with training to £12.83-13.83 (dependant store location).

As a Barista Maestro, you’ll have your first taste of leadership responsibility, accountability, and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing, and other activities. Every day, you’ll be dedicated to creating uplifting experiences for our customers and inspiring your team to keep customer service at the heart of everything they do.

What’s involved?

1. Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
2. Maximizing sales by leveraging people's talents and ensuring they are in the right roles
3. Training and accrediting new Baristas
4. Getting familiar with new recipes and ranges, and sharing the exciting news with the team
5. Driving high standards every time, whether through the quality of an espresso or monthly coffee excellence scores

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro?

1. Reliability to open and close the store safely and on time
2. Team leadership experience in a busy environment
3. Desire to take on shared responsibility
4. A love of turning knowledge into actionable ideas to help your store succeed
5. Willingness to learn and be bold, brave, and action-oriented
6. Flexible approach and can-do attitude, as each day offers exciting new challenges

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• Free handmade drinks during shifts, plus 50% discount on food and bottled drinks
• Costa Coffee Retirement Plan with matching contributions
• Life Insurance & Income Protection Cover (if you join our pension scheme)
• Costa Discount App – 50% off food & drinks in Costa stores when not working
• Cycle to Work Scheme for savings on bikes and accessories
• Share Incentive Plan – opportunity to become a Coca-Cola shareholder
• Salary Sacrifice Pension Scheme with up to 10% matched contributions
• Shoes for Crews – discounted shoe purchase scheme
• Discounts on gym memberships & fitness accessories
• Feel Good discounts platform with cashback offers at various retailers

Additionally, you’ll participate in fundraising for our Costa Foundation, supporting children in coffee-growing communities to access quality education.

A bit about us

At the heart of Costa Coffee are our values: Passion, Warmth, Trust, and Courage. We are the No. 1 coffee brand in the UK for 14 consecutive years. Join a genuine, passionate, and warm team that shares a love for coffee and delivering great experiences to customers, communities, and colleagues.

We encourage diverse thoughts and ideas, approach our work fearlessly, support taking risks, and promote continuous learning and growth. Individuality is championed, and everyone is included. Be yourself at Costa.

Other details

• Job Function (REQUIRED FIELD): Retail Operations - Team Leader
• Pay Type: Hourly
• Employment Indicator: Permanent
• Job Start Date: 01 August 2024
• Location: Meadow Gate Ave, Farnborough GU14 6FG, UK