Barista & Guest Experience Pro — Growth & Perks

Support Office; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Birthday day off

Michelin-starred chef masterclasses

Funded courses (levels 2-7)

Discounts & cashback

Cycle-to-work

Paid charity day ('Freedom Friday')

Free lunch every workday

Mental Health App access

Enhanced parental leave

Fertility treatment leave

Grandparent leave

Job summary

BM Caterers is hiring a trained Barista to join our London support team. You’ll craft high-quality hot beverages, handle tills with accuracy, and engage customers with a warm, welcoming approach.

You’ll thrive in a busy service environment, respond to guest requests, and ensure dietary needs are respected. We provide training and development to help you grow.

Benefits include a birthday day off, chef masterclasses, funded courses, discounts, cycle-to-work, and enhanced parental leave.

Qualifications

• Experience as a barista or in a fast-paced service environment.
• Strong cash handling and till operation skills.
• Excellent communication and customer service abilities.

Responsibilities

• Prepare high-quality hot beverages and manage customer queues during busy times.
• Engage customers and respond effectively to dietary needs and allergies.
• Maintain merchandising standards and stock rotation at the counter.

Skills

Barista

Cash handling

Customer service

Till operations

Merchandising

Tools

Till system

Job description

BM Caterers is hiring a trained Barista to join our London support team. You’ll craft high-quality hot beverages, handle tills with accuracy, and engage customers with a warm, welcoming approach.

You’ll thrive in a busy service environment, respond to guest requests, and ensure dietary needs are respected. We provide training and development to help you grow.

Benefits include a birthday day off, chef masterclasses, funded courses, discounts, cycle-to-work, and enhanced parental leave.