Barista

bartlett mitchell - #TVCWoodLane; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Birthday day off

Monthly masterclasses

Fully funded development courses

Discounts at retail and leisure

Cycle-to-work scheme

Freedom Friday

Free lunch

Mental Health App access

Enhanced parental leave

Paid leave for fertility treatments

Grandparent leave

Job summary

Join bartlett mitchell as a trained Barista and be part of a multi award-winning contract catering company serving over 45,500 customers daily. You'll prepare delicious hot beverages and uphold high customer service standards, ensuring satisfaction throughout the customer's visit.

Your role involves cash handling, managing customer interactions, and ensuring effective merchandising. Experience in a service environment is preferred, and you'll receive training to enhance your career.

Qualifications

• Experience in a service environment dealing with customers.
• Confidence in cash handling and using tills.
• Understanding of good merchandising and stock rotation.

Responsibilities

• Prepare delicious hot beverages with a focus on quality.
• Maintain high customer service standards.
• Ensure effective queue management during busy periods.

Skills

Customer service

Cash handling

Communication

Adaptability

Job description

We’re a multi award-winning contract catering company, witha team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team.

You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy.

Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.

You’ll come to us with confidence in cash handling and using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website