Barista / FOH

North Star Coffee Roasters; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

North Star Coffee Roasters is hiring Baristas / FOH servers for their venues in Leeds. The ideal candidates will possess specialty coffee experience, excellent customer service skills and the ability to work efficiently under pressure. Join their dedicated team and enjoy benefits such as competitive leave offers, personal development funds, and employee discounts.

Benefits

Competitive Parental Leave Offer

Compassionate Leave

Sick Pay

Private Healthcare Scheme

Personal and Professional Development

'Stay Curious' fund of £150/year

Industry courses

20% discount in coffee shops

1 x 250g bag of coffee per week

Cycle to work scheme

Company matched charity donations up to £500

Qualifications

• Previous practical specialty coffee experience welcome.
• Confident in coffee preparation and latte art skills.
• Ability to manage coffee quality in a fast-paced environment.

Responsibilities

• Prepare espresso-based drinks and filter brews to exacting standards.
• Maintain cleanliness and hygiene throughout the café.
• Engage and develop relationships with customers.

Skills

Communication

Attention to Detail

Customer Service

Teamwork

Job description

North Star is a coffee company and family united by a love for great coffee and a desire to protect all it supports. We were founded with the aim of proving that a quality and impact-led approach creates viable business models across our supply chain to ultimately build an industry that works for everyone. This is our guiding star and our basis for decision making around further growth, helping to build impact into all that we do.

We are recruiting for new Baristas / FOH servers to join our coffee shop teams both at Leeds Dock and at our takeaway kiosk on Sovereign St. As advocates and representatives of our overall brand, these roles are of great importance to our business which encompasses a wholesale coffee customer base (supplying hundreds of coffee shops nationally), an online shop retailing directly to the consumer alongside our soon to launch coffee training offering.

You will access world class training, get to have a glimpse into the art of coffee roasting alongside working with some of the best coffees in the world.

You must be warm, hospitable and considerate to the needs of both your team and our valued customers. Previous practical specialty coffee experience would be very welcome. We are very busy particularly at weekends and in school holidays and so keeping a cool head under pressure is a must!

Requirements

Preparing both espresso based drinks and filter brews to our exacting standards.

Maintain quality control of coffee throughout the day to ensure an outstanding cup and customer experience every time, detailed product knowledge of every coffee served is a must.

Deliver the North Star experience by engaging, developing and maintaining relationships with all visitors to our space in an approachable and personable manner.

Maintain impeccable standards of cleanliness and hygiene throughout the café, including the toilets!

Till service to be provided with a warm and friendly approach.

Cake service and basic food preparation with impeccable presentation.

Confidently assisting customers with detailing products in the General Store.

You should:

Be committed to the principles of quality and ethics in coffee.

Be enthusiastic about seasonality, traceability and provenance.

Enjoy working as part of a team.

Be flexible with your ideas and previous experience in coffee, be open minded and willing to learn.

Be confident and engaging when interacting with customers.

Have outstanding attention to detail

Be accountable, self-disciplined, self-aware and responsible.

Have great communication skills and be able to listen and receive feedback effectively.

Be comfortable with dialling in coffee to a precise recipe and be competent with milk steaming and latte art skills.

Be able to manage coffee quality and work in a fast paced environment, coping with pressure.

(The hourly rate is £12.21 + tips)

Benefits

• Competitive Parental Leave Offer
• Compassionate Leave
• Sick Pay
• Private Healthcare Scheme
• Personal and Professional Development
• ‘Stay Curious' fund of £150/year to be put towards developing an interest or hobby
• Industry courses
• 20% discount in our coffee shops
• 1 x 250g bag of coffee per week
• Cycle to work scheme
• Company matched charity donations up to the value of £500
• An environment in which you are encouraged to feedback and help us do better
• The chance to genuinely have a positive impact on the lives of others