Barista - Costa

One Retail; Stevenage; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Aviva Digicare - Healthcare check

Employee Assistance Programme

Perks at Work

Career training & development

Refer a friend bonus up to £500

Comprehensive pension and life cover

Job summary

One Retail is recruiting a Barista to join the Costa team in Stevenage on a part-time basis, contracted to 10 hours per week with variable shifts. You will prepare drinks, assist with light food, and maintain a clean, well-stocked coffee bar.

The role offers hands-on training in brewing methods, customer service excellence, and shift flexibility to suit a busy retail environment. Previous coffee equipment experience is welcomed, with opportunities for growth.

Qualifications

• Must be able to communicate clearly with customers and colleagues.
• Experience in customer service is preferred.
• Able to take initiative and make decisions for customers.
• Hands-on experience with coffee equipment is desirable or keen to learn.
• Ability to work under pressure in a busy environment.
• Demonstrates exceptional timekeeping and reliability.

Responsibilities

• Prepare drinks to a high standard and serve food items.
• Learn about brewing methods, drinks, and food presentation.
• Keep the coffee bar clean and stocked.
• Check equipment works properly and report maintenance needs.
• Take cash and card payments.
• Comply with Food Hygiene and Health & Safety standards.

Skills

Excellent communication

Customer service

Initiative

Coffee equipment experience

Working under pressure

Punctuality

Job description

About Us

Are you passionate about all things coffee? Do you pride yourself on providing impeccable customer service? Do you thrive in a fast-paced retail environment? If so, we have the perfect role for you!

About Us

Are you passionate about all things coffee? Do you pride yourself on providing impeccable customer service? Do you thrive in a fast-paced retail environment? If so, we have the perfect role for you! Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats. The portfolio comprises many high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in-house brands.

About The Role

We're currently recruiting a Barista to join Costa on a part time basis, contracted to 10 hours per week, working variable shifts.

What You'll Do

• Preparing perfectly made drinks and serving high-quality food that delights our customers
• Learning about brewing methods, drinks and food presentation
• Keeping the coffee bar clean and stocked with clean mugs and plates
• Checking the coffee equipment works properly and reporting any maintenance needs
• Taking cash and card payments
• Complying with Food Hygiene and Health & Safety standards

What We Offer

• Aviva Digicare - Free annual healthcare check
• Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
• Perks at Work - Access to exclusive benefits and wellbeing resources
• Career training & development opportunities - Including Apprenticeships and Career Pathways
• Earn up to £500 when you refer a friend
• Comprehensive pension scheme and life assurance

About You

• Be a brilliant communicator who easily builds relationships
• Have previous experience in customer service
• Take initiative and make decisions that are right for our customers
• Have hands-on experience with coffee equipment, or be keen to learn
• Be able to work under pressure
• Demonstrate exceptional timekeeping and reliability

Job Reference: com/1111/45036001/52845603/BU #OneRetail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!