Barista - Costa

One Retail; Gateshead; On-site; GBP 12,000 - 17,000; Part time

Job summary

One Retail Group is seeking a motivated Barista for a part-time role in the Gateshead area. You will craft and serve Costa beverages, handle payments, and maintain a clean, welcoming bar area. Training and progression opportunities are available within a major brand network.

The role emphasises teamwork, strong communication, and a commitment to food safety and brand standards. Expect variable shifts across a 16-hour-per-week schedule in a busy retail environment.

Qualifications

• Experience in customer service.
• Hands-on experience with brewing equipment.
• Excellent communication and relationship-building abilities.
• Ability to work under pressure and meet peak-time demands.
• Reliable, punctual and makes good decisions for customers.
• Willingness to learn and follow brand standards.

Responsibilities

• Prepare blended drinks and serve high-quality food.
• Keep the bar area clean and organized.
• Process payments (cash and card) accurately.
• Communicate effectively with teammates and managers.
• Maintain stock of mugs and plates and restock as needed.
• Learn about brewing methods, blends, and presentation techniques.
• Check brewing equipment and report maintenance needs.
• Represent Costa and uphold brand image at all times.
• Follow Food Handling, Hygiene and Health & Safety standards.
• Support others to deliver great customer experiences.

Skills

Customer service

Communication

Brewing equipment

Team player

Time management

Job description

We're currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a part time basis, contracted to 16 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts

Here's What You Need To Know Before Applying

Your key responsibilities will include:

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing Costa and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Barista Will

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1610/86884001/52831443/R/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!