Barista & Café Guest Experience Lead

Freedom Leisure; Ringwood; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Company pension

Cycle-to-work scheme

Discounted staff membership

Employee Assistance Programme

Financial advice

Incremental annual leave entitlement

Staff benefits scheme

Fully funded training and development

Job summary

Freedom Leisure is seeking a Café Assistant to join our front-of-house team. You will be the first point of contact for customers, delivering warm welcomes and excellent service in a fast-paced café environment.

The role involves preparing drinks, snacks, handling payments, and maintaining high standards of hygiene. Training will be provided for barista tasks and you will be part of a collaborative team across our leisure centres.

Qualifications

• Experience in a customer-facing role in leisure, fitness or community services is desirable.
• Barista experience is helpful but training will be provided.
• Comfortable handling cash/card payments and using till systems.

Responsibilities

• Prepare and serve hot and cold drinks, including barista-style coffee.
• Offer light snacks and pre-packaged foods.
• Ensure food hygiene and health & safety standards.
• Replenish stock and vending machines as needed.
• Keep cafe tidy and well-organised.
• Operate the till and process payments.
• Involvement with stock ordering and stock counts.

Skills

Customer service

Cash handling

Barista training

Tools

POS till systems

Job description

Freedom Leisure is seeking a Café Assistant to join our front-of-house team. You will be the first point of contact for customers, delivering warm welcomes and excellent service in a fast-paced café environment.

The role involves preparing drinks, snacks, handling payments, and maintaining high standards of hygiene. Training will be provided for barista tasks and you will be part of a collaborative team across our leisure centres.