Barista at Premium Café: Craft Coffee & Welcoming Service

Ralph Lauren; Bicester; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Zusammenfassung

Ralph Lauren Corporation invites applications for a Barista at Ralph’s Café. You will prepare coffees and other beverages to high standards, greet customers, and contribute to a welcoming, clean, and safe café environment.

We value hospitality, strong communication, and a positive, team-oriented approach, with the aim of creating memorable experiences for every guest. Previous barista/hospitality experience preferred.

Qualifikationen

• Previous experience of 2 years as a Barista or hospitality experience is preferred.
• Strong communication and interpersonal skills.
• A friendly, positive, and approachable manner.
• Passion for coffee, hospitality, and customer service.
• Ability to work effectively in a fast-paced environment.
• Strong organisational skills and attention to detail.
• Ability to multitask and remain calm under pressure.
• Knowledge of food hygiene, health and safety, and cleaning standards.
• Flexible, reliable, and able to work well as part of a team.
• Takes pride in maintaining high standards and delivering a memorable Ralph’s Café experience.

Aufgaben

• Prepare and serve coffees, teas, and other beverages to Ralph’s Café standards, ensuring consistency, presentation, and quality.
• Create a warm, vibrant, and welcoming atmosphere for all customers.
• Greet customers promptly and provide excellent, friendly, and professional customer service.
• Make recommendations to customers, answer questions, and confidently discuss menu items.
• Coordinate beverage orders with other baristas and team members to ensure efficient and smooth service.
• Follow all company policies, procedures, audit requirements, and AP standards.
• Maintain a safe, clean, and organised working environment.
• Keep the coffee bar area, equipment, and service stations clean, stocked, and organised.
• Monitor and maintain hygiene and cleaning standards throughout the café.
• Complete and maintain hygiene and temperature records, including fridge temperature logs and other audit documentation.
• Monitor customer satisfaction and respond professionally to customer feedback and concerns.
• Build and nurture positive relationships with customers to encourage loyalty, strengthen the Ralph’s Café reputation, and provide an exceptional café experience.

Kenntnisse

Barista experience

Communication skills

Interpersonal skills

Hospitality experience

Jobbeschreibung

Ralph Lauren Corporation invites applications for a Barista at Ralph’s Café. You will prepare coffees and other beverages to high standards, greet customers, and contribute to a welcoming, clean, and safe café environment.

We value hospitality, strong communication, and a positive, team-oriented approach, with the aim of creating memorable experiences for every guest. Previous barista/hospitality experience preferred.