Barista and Waiter / Waitress

Upmarket Leisure; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Upmarket Leisure is seeking a versatile hospitality professional with breakfast barista experience, including latte art, plus floor service, hosting and events. You will welcome guests, seat them promptly, take orders, and prepare coffees during shifts.

Applicants should have strong communication and teamwork skills, a proactive approach, and the flexibility to work weekends and evenings in a high-end setting.

Qualifications

• Experience in a similar food and beverage role, preferably in a busy, high-end hotel, leisure or hospitality environment.
• A Basic Food Hygiene Certificate is desirable.
• Excellent communication and interpersonal skills with a confident, outgoing manner.
• Proactive approach and ability to resolve queries positively and practically.
• Passion for exceptional guest service and courteous attitude toward guests and colleagues.
• Strong teamwork and attention to detail.
• Ability to work under pressure, manage priorities and work with minimal supervision.
• Positive, flexible approach including weekend and evening work.

Responsibilities

• Creating a warm and welcoming environment for guests.
• Seating guests promptly and responding to requests and queries efficiently.
• Taking and accurately communicating food and beverage orders.
• Preparing coffees according to assigned shifts.
• Providing safe, efficient and consistently high-quality food and beverage service.
• Setting up, clearing and promptly servicing tables.
• Developing knowledge of the food and beverage offering to answer guest questions confidently.
• Maintaining awareness of allergens and relevant guest requirements.

Skills

Latte art

Customer service

Floor service

Event hosting

Communication

Teamwork

Work under pressure

Weekend/evening availability

Education

Basic Food Hygiene Certificate

Job description

We are looking for a versatile hospitality professional with experience as a breakfast barista, including latte art, as well as floor service, hosting and events.

The Role Involves

• Creating a warm and welcoming environment for guests.
• Seating guests promptly and responding to requests and queries efficiently.
• Taking and accurately communicating food and beverage orders.
• Preparing coffees according to assigned shifts.
• Providing safe, efficient and consistently high-quality food and beverage service.
• Setting up, clearing and promptly servicing tables.
• Developing knowledge of the food and beverage offering to answer guest questions confidently.
• Maintaining awareness of allergens and relevant guest requirements.

The Successful Candidate Will Have

• Experience in a similar food and beverage role, preferably in a busy, high-end hotel, leisure or hospitality environment.
• A Basic Food Hygiene Certificate, which is desirable.
• Excellent communication and interpersonal skills, with a confident and outgoing manner.
• A proactive approach and the ability to resolve queries positively and practically.
• A passion for exceptional guest service and a courteous attitude towards guests and colleagues.
• Strong teamwork and attention to detail.
• The ability to work under pressure, manage competing priorities and work with minimal supervision.
• A positive and flexible approach, including availability for weekend and evening work.